Rajkumar Manickam Email & Phone Number

Coimbatore, Tn, In

India

Coimbatore, India

Service Delivery Manager - IoT and IT for Manufacturing Application Infra OperationsService Delivery - Automic (UC4) Workload Automation Services - scheduling, 24/7 monitoring, Migration, Administration, Upgrade and solution development , SLA and KPI achievement Infrastructure and Application support - L2, L3 and On Call Technical support services delivery, 24/7 Service Availability and Implementation of Automation solution for ERP (SAP) and Non-ERP ApplicationsProject Management - Proposals, Contract, Billing, SOW, Project Schedule Tracking and Metrics reporting (Project Dashboard)Team Management - Team size of 45 members as direct reportees (Project Managers, Associate Project Managers, Specialists and Team Members) , Employee Retention, Performance Management, Competency developmentService Target Achievements – Standards implementation (ISO and CMMI) , Productivity, Customer Satisfaction and Continued Improvement in EfficiencyBusiness growth and strategy goals achievements – Revenue targets, Innovation, Defect Reduction, Process Automation, Service locationTechnology – Automic (UC4) , Control-M, SMT, Windows / Unix, Oracle, Nagios, Microsoft Project and Mobile apps

Coimbatore, Tamil Nadu, India

Chennai

Solution Deployment - Implementation of SAP tool for Americas region. Responsible to lead and facilitate the team of financial Support Leads, Account Executive, Regional Business Manager, Field SME’s and End users on the transformation from legacy SAP tools.Project Management – Schedule Building, Progress Reporting, Risk Tracking, Escalation Management, Transformation from Startup to Go live, Facilitate customer meetings and Project Metrics reportingProject Management Office (PMO) support - Build starting point schedule, manage resource allocation/leveling, identify key risks and assumptions, cost model, develop of estimation package, track and manage key milestone tasks to present the weekly reportsMicrosoft Project Server Deployment – Lead the team to deliver application support and development, maintenance and Integration with other line of business applicationsTeam Management - Setting Goals and Objectives, Conduct Performance Review, Provide Candid Feedback, Performance Rating and Discussions, Support Team members career development plans and retain talents within the team. Technology – Microsoft Project Server, Service Center, Tidal Enterprise Scheduler, Windows SharePoint Service, SQL Database, Process standard tools, Windows Server , .Net and IIS

Bangalore

Service Delivery - Lead and Manage the support team by providing technical assistance to resolve project server deployment / usage and implementation issues with Microsoft Project ServerDesigning of EPM solution within Intranet, Internet and solution architecture with Active Directory. Troubleshooting performance issues using cluster environment, with load balancingAdministering Project Server database in SQL, restore backup and disaster recovery of project data. Portfolio management by cube building using Analysis ServicesTechnology - Product Specialist for Microsoft Project Server and Client 98/2000/2002/2003, Windows Server, SQL ,Server 2000, IIS 6.0/5.0, Windows Share Point Services 2.0 and SharePoint Team Services 1.0

Chennai

Develop complete implementation schedule based on project scope. Preparing an activity chart proposed in package wise, at the macro level, covering Basic Engineering, Purchase/Order, Manufacture, Supply, Civil Construction, Erection, Start-up, trail run and Commissioning Monthly progress reporting and status alarming are the key areas of work. Technology - Microsoft Project 2000/2002, VBA, Primavera Project Planner ,MS Excel/Access/Word

Chennai

Technical Support and Training assistance to corporate clients. Planning and scheduling projects undertaken and estimating the overall project cost. Status updating (tracking), report generation.Technology - Microsoft Project 2000/2002, Primavera Project Planner (P3)Project - PSL-UK - Engineering Software Solution, Pipeline fabrication projects, ISRO Civil Works Planning, Construction implementation schedule

Dindigul

Promoting the product (Power Boiler Spares) in major thermal power stations in India and abroad

Madurai

Reducing machine downtime, Maintenance of records of spares and implementation support for TPM

Master Of Business Administration - Mba, Marketing

B.E, Mechanical Engineering, First Class With Distinction

Education record