Mekas Cloud Service is a Cloud Management Consulting firm that offers end-to-end Cloud Strategy and consulting services. We work with majorly small and medium businesses across the globe providing consulting services, staffing augmentation, remote monitoring, and infrastructure management.As part of consulting services, I have personally engaged with #GoogleCloud Professional Services Organization providing consulting services to Google Cloud top customers across the globe. • Helped a leading Telco company in Canada designing its Secure Cloud foundation on GCP to migrate its existing datacenter to GCP. The design includes Secure Network, NextGen Firewall, GCVE (VMWare), Bare Metal Services, NetApp Cloud Volumes, and dedicated connectivity between datacenter and GCP.• Helped Movies and Entertainment company in designing Logging, Monitoring, and Cloud Security strategy• Designed and executed a complete migration plan for Security and Compliance management Industry to migrate their existing workloads from on-prem to Cloud.• Helped in migrating data centers to Cloud, securing the Cloud Infrastructure for Software product and SaaS base companies, One of the Credit management and monitoring company, Credit card processing company, and Big Data Analysis industry.Since founding the company, key achievements have included the implementation of:• Built a 24x7 Global Cloud Support team with Multi-Cloud Certified Engineers and DevOps Engineers.• Created a core Cloud Consulting team with years of experience in Infrastructure, Security, and Data management to focus on end-to-end cloud solutions for our customers• Built a Sales and marketing team to go aftermarket.To learn how Mekas Cloud Services can help Simplify Managing your Cloud Services, please connect with me now.

As part of Google Cloud Professional Services Engagement, helping Google Cloud Customers transforming their workloads to Google Cloud.

• Lead and manage Cloud Services teams responsible for operations, deployment, Change Management, Continual service improvement of WebEx SaaS solutions in a 24x7, five nines uptime environment.• Working with Engineering, support, operations and security teams, define new and enhance existing operational processes, including change, problem, and availability management.• Develop both technical capabilities and leadership qualities of individual contributors.• Develop capacity planning models and key operational reports, including capacity, availability and performance SLA compliance.• Hold technical responsibility for process and decision making.• Create Policies and procedures associated running services• Report on performance indicators internally and to customers• Perform change management duties, including organizing planned changes, and approving individual changes.• Perform problem management, including driving root cause analysis activities, identifying corrective actions, and tracking completion of corrective actions.• Create a culture of continuous improvement and operational excellence within the data center operations team.• End to end responsibility of releasing of product to production as service• Define and deliver operability requirements for existing and new services.• Deploy, manage and support software to cloud service production environment• Review PRDs, lead the engineering design and specs for operability.• Create and execute feedback system to QA, Engineering and Product Marketing.• Conduct quarterly business and operations review with senior management.• Run monthly service review with all stake holders like product marketing, engineering and customer support management team.• Ensure service reliability and high availability.

Responsible for day-to-day support activities and operations including IT, Marketing, Admin, Licensing and Risk management functions. Focus on internal process efficiency and development, design, operate and improvement of process and system that deliver business service. Improve efficiency and support rapid growth of the company. Support Large telco clients in establishing pre and post sales consultation. Provide technical support and consultation in bidding for new telco projects.

Responsible for design and implement new datacenters and infrastructure across India. Work with Indian telecommunication department (DOT) in deploying T1 and ISDN circuits. Designed and developed Data, Voice & Integrated Infrastructure Solution for Corporate, ITES, BPOs & Contract Centres.Facilitated & managed service delivery, projects, tech and ops support, pre-sales and implementation team for solutions, deployment, production support, new tools and business issues.

Managed NOC operations and Datacenter operations. Provide turnkey solutions for enterprise customers. Participate in pre and post sales support. Work with large customers in providing email, e-fax, Mail-gateway and EDI solutions.

Support customer network and systems.Design and build customer network and systems.Provide oncall and onsite support to customers.