Raj Narayan Singh Email & Phone Number

Mumbai, MH, IN

India

The position involves monitoring chat and call interactions to provide actionable insights and feedback. It also involves conducting various audits such as RCA, Escalation, Dip-check, and hygiene audits. The role includes participating in or leading internal and client-level calibration sessions. Utilizing the 7 QC tools and Lean Six Sigma methodology for.

India

The job role required to handle the chat or call, engage proactively, multitask effectively, understand trigger statements, and set expectations to resolve the customer's issue. Additional responsibility is to assist the team with the queries and issues. Also, managing the team in absence of TL.

Navi Mumbai, Maharashtra, India

The job profile was Team coach. The job role includes responding to customers/clients on email and calls while handling the escalations from the team and client.Also, selecting and training the new executive, providing feedback and update to team, taking timely refresher training. Making sure to achieve the set target.Additional responsibility was to.

Navi Mumbai, Maharashtra, India

The position entails managing inbound chats and emails, proactively engaging with customers/ clients, effectively multitasking, discerning trigger statements, and setting clear expectations to resolve customer/clients issues within specified deadlines.Additionally, responsibilities include team management, handling client escalations, providing direct.

Navi Mumbai, Maharashtra, India

The position entails managing outbound sales calls and emails, proactively engaging with customers/ clients, effectively multitasking, discerning trigger statements, and setting clear expectations to resolve customer/clients issues within specified deadlines.Additionally, responsibilities include team management, handling client escalations, providing.

Navi Mumbai, Maharashtra, India

Job role required to work in a Team as well as individual with good knowledge of Computer & Ms office. The job required working with a Team of Doctors, MBA, BBA, and managing the team of clerks.Job profile included data collection, data analysis, data maintenance, record maintenance, Report making for MCI, NAAC, UGC, etc