Working as Regional Head, Operations and Supply for South and west Market. Managing Growth and Profitability in multiple cities for many quick commerce players. Launched South market from 300 orders per day and currently doing around 8000 OPD. Working on Projects in improving pick up and delivery SLA for SMB clients along with getting on demand business scaled up thru hyperlocal riders. Designing payout structure and special bonuses for the fleet to improve business. Managing team recruitment and training of the employees.Managing a project where we are working on improving SLA for the SME clients. Tracking the impact of improved SLA on business growth. This will be pitched as USP for new client acquisition.

Supply for AP and Telangana. Managing HL clients like swiggy, Zomato, Magic Pin, Rebel and Eatfit with lowest cancellation matrix among 3 PL players. Managing various ODHs for flipkart and B2B hubs for jiomart. Scaling up other key clients of pharma, grocery etc. Managed middle mile and last mile for MDHs for flipkart and ensuing timely pick up of shipments from ODHs and maintain 90% DSR for last mile. - Improving Customer satisfaction index and work on red code shipments. - Inbound and out bound activities. - Maintaining 90% DSR in the critical hubs of old city hyderabad. - Timely reverse pick up and RTO closure. - Hiring of the hub staff and training them on the ecom process. - Managed B2B delivery at jiomart thru LCVs and ensuring to achieve 30+ productivity per vehicle.

Joined as Ops manager for Hyd and became General Manager at the organization. Have joined when city was having OPD of 1000 and left when my Zone was doing 70000 OPD. Was able to grow zone to 10 cr Revenue starting from scratch. Launched operations in 10-12 new cities during my stay at org.Was taking care of supply and operations of the South and East Zones. Managed team of 100+ offrole TLs along with 25+ AMs and 5 City heads. Handled HL business for SFX in South and East zone. Have experience in handling Food, Grocery and Pharma last mile logistics. Managed pan india business for 1 MG and new city launches for swiggy on exclusive model. Launched and scaled the business in swiggy exclusive cities.

Joined Domino's pizza as DYDM. Have handled multiple restaurants of Dominos pizza at Indore. Was managing complete P&L of the restaurant. Was managing inventory along with all other ops matrix. Worked in various marketing activities to increase foot fall and delivery orders

Joined as Management trainee and promoted to Restaurant manager within 18 months. One of the candidate who took less than 2 years in becoming RM. Was consistently rated Outstanding in yearly performance review for 4 years. Have handled all the systems along with P&L for multiple high volume restaurants of hyd including 24 hours operational restaurant at GMR airport . Have promoted 12 AM at hyd who later became RM at various restaurants.