Niraj . Email & Phone Number

Ranked among the India's Top 100 Customer professional by Paul Writer (Oracle India). Deeply rooted with Digital, Customer, Operations and Product Marketing ecosystem. A seasoned professional with 18+ years of experience into Telecom, Mobility, Smartphone's, Banking and Finance. Rock Solid background of managing various aspects of Customer Service, Operations and Product Marketing. Strong believer of continuous improvement.Product Expertise : Smartphones, Virtual Reality, Fintech, Credit Cards, Plastic Cards, Consumer electronic, Digital electronics etc.Specialization: Product Market Fit, Vendor Management, Customer Experience, Digital Marketing, Website Optimization, SEO, Webmaster Analytics, Google Analytics, Facebook Insight, Content Management, Keyword Planning & Placement, Social Media Analytics, Google AdWords, Facebook Ad Campaign, YouTube Advertisement, Visual ads, Email & SMS Marketing, Calls to Action Placement, Landing Pages, Customer Surveys, CMS (WordPress, Joomla), Web Hosting, E-commerce, Affiliate and Referral Marketing, Business Analytics, Data Management, Six Sigma, Risk & Control management, Process Re-engineering, Consumer Grievance Management, Business Analytics, Data Management, VOC (Voice of Customer) Management, ISO Compliance Implementation, Performance Management, Transition Management, Onshore & Offshore Operations Management, SOW & Billing Solutions, Quality Assurance, Workforce ManagementSpecialized with : Google AdWords, Google Analytics, PMP, DMAIC, Facebook Adverts, Mailchimp, Hootsuite, VOC Management, MS Project, Avaya CMS, SAN Application, Lotus (8.5.3 & 8.5.4), Blue Pumpkin, Erlang C, Microsoft Applications (Word, Excel, PowerPoint), DTP, Vision Plus

Listed skills include Vendor Management, Team Management, Digital Marketing, Operations Management, and 37 others.

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  Symbiosis Center Of Distance Learning

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