# NASSCOM NSR ITPIN - 761110431076# MBA(IT), M.Sc(IT) With 17+ yrs of experience in Service Delivery, Operation Management, Project Management, Application support, Product ownership, Automation, AI, Data Analytics, DevOps, Cloud & Data Center Migration.# Deep understanding of ITIL foundation framework including Service Delivery functions, Configuration Management, Incident Management, Change Management, Release Management, Availability Management, SLA Management Knowledge Management, Asset Management.# Hands-on End-to-End Agile Project Lifecycle experience across SDLC.# Good experience in People Management and managed a large team.# Good experience in defining Governance, Continuous Process Improvement, Risk & Escalation Management, Planning & Budgeting, Cost Optimization processes.# Cross Industry and Multi Geography Client Management Experience.# I thrive on adapting to change, taking on the big challenges and creating high-performance work culture for the team.# I believe in continuous learning and developing people. I hold these certifications -* Microsoft Cloud Azure Administrator Associate Certified from Microsoft.* Microsoft Cloud Azure Fundamentals Certified from Microsoft. * Oracle Cloud Infrastructure (OCI) Foundations Associate certified* IT Infra Administrator from Automation Anywhere* Certified Scrum Product Owner (CSPO) from Scrum Alliance* ITIL Foundation certified* IT for Business Success Certification from HP Life. * Sales Forecasting Certification from HP Life. * Lean Six Sigma Green Belt.