Raj Patel Email & Phone Number

Toronto, Ontario, Canada

- Installed, commissioned, and serviced RTLS, IoT, DAS, and Wi-Fi systems, ensuring optimal functionality and performance.- Evaluated and diagnosed existing installations, utilizing documentation to correct deficiencies and perform necessary repairs.- Responded promptly to customer service, maintenance, and emergency calls, resolving issues efficiently.- Conducted basic network system configurations and troubleshooted network issues as required.- Conducted predictive and physical site surveys of wireless solutions, providing valuable insights for project engineers.- Generated accurate service reports, as-built documentation, and field reports to maintain thorough records.- Collaborated closely with Project Managers, Engineers, technicians, and clients to ensure project delivery and satisfaction.- Traveled extensively within Canada, up to 75% of the time, to fulfill project requirements.Key Achievements:Successfully spearheaded high-impact projects at esteemed institutions such as SickKids Hospital, Corner Brook Acute Care Hospital, and Bayers Lake Community Outpatient Centre.Attained prestigious Cisco Black Belt New Hire (SNAP) certification, showcasing expertise and dedication to excellence in the field.

Canada

Experienced professional specializing in PRESTO Fare device provisioning, testing, and installation. Skilled in resolving incidents, work orders, and service requests with meticulous attention to detail. Proficient in monitoring device performance logs, debugging, and performing OS upgrades to ensure optimal functionality. Collaborative team player dedicated to meeting SLAs and providing prompt responses to service incidents. Experienced in working with bus fleets and streetcars across various transit authorities in Ontario.- Worked with Metrolinx and Accenture on diagnostics, onsite installation, assessment, troubleshooting, and preventive maintenance of electronic fare processing units, GPS (DIGI), and router configuration (MOXA) for public transit services across all transit authorities in Ontario.- Proficient in ServiceNow and MobiControl Applications.- Documented technical reports and supported incident management by suggesting solutions and system improvements.- Conducted weekly training and workshops for field technicians, ensuring adherence to safety rules.- Demonstrated efficient problem-solving skills.

Gujarat, India

Handled Fujikura Splicing Devices routing, ribbon assembly and splicing electronic machine repairs.Maintain quality functioning of the Fiber optic splicing devices.Testing, troubleshooting and repairing fibre optical networks.Install new systems and wiring at home or place of business

Diploma Of Education, Business Administration And Management, General

Diploma Of Education, Computer Programming/Programmer, General