Raj Paul Email and Phone Number
Raj Paul work email
- Valid
Raj Paul personal email
I am an accomplished and experienced Support Technician with 17+ years of results-driven IT leadership experience in the corporate sector for TTG LLC, AOL, and Time Warner.My background lies in leading technical and administrative management for end-to-end IT services, Troubleshooting connectivity issues (TCP/IP, LAN, WAN, RAS, DUN) connections, continuously providing technical troubleshooting, upgrades, and maintenance of PC hardware peripherals and software settings, and performing System testing, Functional testing, and Integration testing.I have a solid foundation closely monitoring IT network activity, installing, and fixing both software and hardware, performing extensive system updates, and accurately diagnosing a variety of previously undetected problems.I am an innovator and coach; I take great pride in developing leaders and team members to ultimately reach their full potential.I effectively work cross-functionally and collaboratively with internal and external business partners while continually building lasting relationships.I enjoy the challenge of delivering world-class customer service while balancing the needs of the business with the needs of the people I am fortunate enough to lead.>>SKILLS & EXPERTISE<<• Software Installation • System Diagnosis • Server Installation • User Training & Support • Hardware Configuration • Preventative Maintenance • LAN Connectivity • System Infrastructure • Information Technology • Program Development • Process Improvement • Quality Assurance • Business Compliance • Project Timelines • Report Analysis • Policy & Protocol Structure • Collaborative Engagement>>TECHNICAL SKILLS<<√√OPERATING SYSTEMS: Windows Server 2016, 2012,2008,2003,2000 | Windows 8, 7 | Vista | XP Professional | NT Workstation 4.0 | NT Server 4.0 | Windows Millennium | Windows 9x | MS-DOS√√SOFTWARE: Microsoft SQL Server: 2019,2017,2012,2008,2005,2000√√NETWORKING: LAN | WAN | Wireless Networking & VPN/Remote Connectivity | TCP/IP | Active Directory √√HARDWARE: PCs | Laptops | Printers | Routers | Point-Of-Sale systems | Mobile Scanners | Kiosks√√TICKETING SYSTEM: Pivotal Tracker | TechExcel
Titan Technology Group
View- Website:
- titantechgroup.com
- Employees:
- 11
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Level Ii Technical Support Engineer And Quality Assurance Software TesterTitan Technology GroupNew York, Ny, Us
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Level Ii Technical Support Engineer / Quality Assurance Software TesterTitan Technology Group Aug 2003 - PresentUsManaged the technical assistance of Level I & Level II 500+ end users, including the support of 2000+ POS systems, accountable for the Servers and PC’s within USA states and international countries. Construct, install, and test customized configurations based on various platforms and operating systems. Facilitated staff with installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.• Work closely with IT Staff in planning short term projects such as PC installations, printer setups, hardware/software upgrades, and cabling.• Troubleshot hardware, software issues quickly and accurately while communicating root cause and solutions to client.• Perform archive restores, manage user and computer accounts in Active Directory• Effectively provided 24/7 network troubleshooting, restoring routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures.• Consistently Installed and configured applications and Microsoft software/hardware.• Leveraged a metrics-driven approach to build and optimize mission-critical processes and workflows governing communications, escalations, and prioritization of user issues.• Pinpointed specifications for business system guideline requirements, assuring a minimum system productivity.• Resolved complex technical issues that arose on clienteles’ computers in a timely manner using troubleshooting mechanisms.
Raj Paul Skills
Raj Paul Education Details
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Cuny Bronx Community CollegeComputer And Information Sciences And Support Services
Frequently Asked Questions about Raj Paul
What company does Raj Paul work for?
Raj Paul works for Titan Technology Group
What is Raj Paul's role at the current company?
Raj Paul's current role is Level II Technical Support Engineer and Quality Assurance Software Tester.
What is Raj Paul's email address?
Raj Paul's email address is ra****@****oup.com
What schools did Raj Paul attend?
Raj Paul attended Cuny Bronx Community College.
What skills is Raj Paul known for?
Raj Paul has skills like Microsoft Sql Server, Databases, Troubleshooting, Networking, Technical Support, Windows Servers, Qa Engineering, Vmware Infrastructure, Active Directory, Project Management.
Who are Raj Paul's colleagues?
Raj Paul's colleagues are Jessica Civitano Densky, Vikash Paul, Mark Liebman, Fadil Hysaj, Patricia Vera.
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