Raj Prasad Email & Phone Number

Vancouver, Bc, Ca

North Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Providing professional services and technology consulting specializing in project and portfolio management and agile product management and service delivery. Clients include Best Buy Canada, lululemon athletica, Vancouver Airport Authority, Ritchie Bros. Auctioneers, Teck Resources, and Aviso Wealth.

Vancouver, British Columbia, Canada

Responsible for all Service Delivery components of Fastloop, including project and portfolio management, strategic planning, client success, resource management and professional services operations, including developing agile delivery teams and managing projects that span the entire data management lifecycle, from governance, quality and analytics to AI and Machine Learning.

Vancouver, British Columbia, Canada

Data Management Program - Strategy & Business Transformation

Vancouver, British Columbia, Canada

Project Portfolio: Ataccama One ImplementationOversee complete project lifecycle of Ataccama One Data Management application from kickoff to closure.Managed project scope, schedule, budget and quality of deliverables while identifying, resolving and escalating any risks or issues.Completed the project deliverables and transitioned the program to a target operating model and handoff to operations team.

Vancouver, British Columbia, Canada

Product Portfolio: Standards and Insights- Developing a repository for engineering standards and creating a data infrastructure to support key metrics and analytics for engineering maturity and best practices.

Vancouver, British Columbia, Canada

Product Portfolio - Water and & Tailings Analytics and Dashboards

Burnaby, Bc

Responsible for managing the overall Consolidated Data Hub Integration Program and in charge of program and project planning for all initiatives related to Data Management Group, Corporate Analytics, and Business Intelligence. Maintained overall program roadmap and managed and planned key deliverables in alignment with overall corporate initiatives.

Vancouver, Canada Area

Project Portfolio: Distribution, Logistics & Trade• Designed and developed an interactive analytical dashboard in QlikView for all inbound and outbound logistics process including cost accruals and purchase order tracking.• Engaged with senior logistics stakeholders to understand the primary business need and define the problem statement, gathered all requirements, including identifying missing requirements, to ensure appropriate epics and user stories are well defined and prioritized.• Partnered with the project manager and scrum master to ensure tactical sprint planning and synchronization of roadmap to feature development and release cycle to accommodate competing priorities and changing needs from stakeholders.• Participated in agile meetings including daily stand-ups, feature demos, retrospectives, review sessions, tabletop analysis, process mapping, and stakeholder feedback sessions and synthesized the information back to the development teams.• Lead feature development, backlog grooming and prioritization in JIRA, user story development and decomposition for proper level of effort estimation, clarifying stories and sequencing.• Collaborate with technical leads to define and communicate overall strategic and detailed tactical plan to ensure delivery of (MVP) minimum viable product and the most value as early and as often as possible.• Became the single point of contact for the product and the voice of the customer to champion the product and solution, communicated the progress and release plans to the development team and stakeholders, to ensure timely coordination of product and solution launch.• Identified new opportunities that arose from the newly developed technical solutions, and worked with technical leads and stakeholders to feed that insight and new ideas back into the product roadmap.

Sea Island, Richmond, Bc

Project Portfolio: Summer 2017 Contingency Planning- Reporting to the VP of Operations, main responsibilities include analyzing and validating Contingency Planning for Summer 2017 operations for all Critical Processes related to moving people, planes and bags.- Planning & Preparing – lead a small team of stakeholders, planners, and operational staff to determine the scope of the analysis, identifying the problem statement and leading to a finite plan of execution.- Conducting Analysis - facilitate all sessions relating to Customer Experience and Passenger Journey from departure to arrivals and identify all potential failure points.- Value Proposition & Prioritization – Synthesizing all the analysis and workshop sessions to determine the best course of action to minimize risk and develop fail-safe contingency plans to ensure and effective Summer 2017 operational excellence.

Vancouver, Canada Area

As a Development Director in the EA Studios Business Intelligence Group, I work with a centralized team to enable strategic and operational excellence by delivering a common business analytic system for game teams. We work to streamline and automate gathering, analysis and distribution of a variety of data models and standardized KPI's to franchise leaders. We work very closely with various Live Operations groups, game franchises, analytics teams and EA's central technology development teams.

Burnaby, Bc

Project Portfolio: eCommerce Analytics• Initiated, planned and executed Adobe Omniture analytics implementation project to track and measure all activity on Best Buy main ecommerce website, mobile web platform, and Apple and Android apps.• Lead a group of business analysts, front/back end developers, QA, 3rd party vendors and business partners through complete software delivery lifecycle from the scope/charter through testing and deployment, while actively managing the project plan, resources, budget, scope and timelines and managing risk and communicating constantly with the business stakeholders.• Delivered operational project for annual payment card industry (PCI) for Best Buy Mobile and affiliated for security and compliance of all credit card transactions for all cellular service through national carrier and for hardware devices.• Worked with front-end development team and UX/UI team to develop design blueprint for Best Buy customer preference facility to manage all electronic communication as part of Canadian Anti-Spam Legislation.• Coordinated and managed ecommerce initiatives in a multi-vendor environment across various functional areas (Finance, Accounting, Purchasing, Inventory, Customer Solutions Group, Marketing, Advertising, Merchandising, Training, Operations, IT, Store Development/Design, contractors, vendors, etc.) from start to completion, including transition to operations.• Developed detailed work plans for the entire project across all functional areas and allocate tasks across the teams to meet the project requirements.• Managed project RACI for roles and responsibilities, and maintained project SharePoint site for all project related documentation.• Mentored and coached junior project managers on conflict resolution, agile methodologies, scrum techniques, boosting team morale, and maintaining a collaborative team environment.

Vancouver, Canada Area

Project Portfolio: Engineering, Supply Chain & Business Intelligence • Leading Business Intelligence Project Track for SAP ECC/BW implementation and established the foundation for a BI Program and a maturity model for a BI Competency Centre.• Proactively identified failure points in the business process and proposed sustainable and scalable solutions to mitigate problem areas and provide support for continuous improvement.• Provided IT leadership and guidance in building a new manufacturing and distribution plant in Dallas, TX and current expansion of a logistical warehouse and fulfilment centre in the Netherlands.• Lead by example and provided executive level operational leadership in project management and business analysis execution and delivery.• Built and maintained an excellent working relationships with cross-functional teams, IT colleagues, and customer stakeholders.• Utilized standardized project management and business analysis processes to drive best practice in each project in order to optimize project performance and drive quality throughout the life cycle of all projects.

Vancouver, Canada Area

• Served as the trusted advisor to the Operational Director and Vice President of Sales and worked closely with Market Intelligence and Financial Planning and Analysis.• Responsible for Managing Business Operations Center of Excellence (CoE) and provide support for Finance Operations, Business Analysis of Customer/Partner Financials on an Annual, Bi-Annual and Quarterly basis.• Managed and controlled all aspects of Sales Office Real Estate Planning and ensured Business Continuity across entire Western Canada Sales Operations.• Drove Operational Excellence for sales team including Salesforce.com Forecast Funnel Hygiene and ensured consistency in Forecast and Plan Reporting.• Owned Revenue, Expense, and Forecast Data as Single Source of Truth (SSOT).• Responsible for Forecast accuracy, Customer Satisfaction analysis and review, Internal Operational Review (Pulse), Expense Management including Travel & Entertainment, Discretionary, PTO, Product demonstrations and other operational activities.• Maintained consistency of business execution, Discount and Profitability management (in partnership with Finance), Monthly Ops Reviews, Quarterly Business Review (QBR), Internal Website for easy access to necessary tools and reports to support the Sales team, Productivity analysis by team, job role, Business Entity analysis and reporting.• Designed, built and managed all OPEX/CAPEX plans and identified resource requirements for sales area, prioritized Budget Approvals and ensured resource candidates are brought on board as quickly as possible and within budget.• Consolidated and managed quarterly Discretionary budget effectively and participated in monthly Profit & Loss Review.• Chaired weekly planning meeting and established effective cadence weekly commit calls, Monthly In-depth Reviews, Regular Management All-Hands and all Ad-Hoc meetings.• Lead fiscal year 2014 Annual Review, Year End and Go-To-Market Strategy Implementation.

Vancouver, Canada Area

• Responsible for overall Data Quality, Governance and Metrics ownership for Sales Bookings, Revenue and Expense and Finance Reporting Analytics.• Chaired, managed and maintained all aspects of Global Triage Council to resolve all business and technical issues and enhancement requests related directly to Finance Business Intelligence data and reporting.• Led requirements gathering through elicitation techniques including stakeholder interviews, process mapping, user interface workshops, focus groups and job shadowing.• Utilized Six Sigma and DMAIC methodologies to perform complete business process analysis of all prioritized issues and maintained a communication library of status reports and best practices. • Responsible for driving root cause analysis of client impacting issues and gathering functional requirements, technical requirements, exclusions and limits, and reviewed the solution with the client. • Conceptualized and presented the proposed solutions to stakeholders to gain sponsorship of overall assessment and validation, including concept commit, financial resource planning, execution and readiness review, deployment and project closure.

Vancouver, Canada Area

• Primary liaison to the Financial Planning & Analysis team for all business and system related needs including reporting enablement, data analysis, system enhancement, processes changes, business requirements and executive level metrics such as Key Performance Measurement Metrics.• Delivered business and IT solutions by gathering, interpreting and documenting all business requirements and transforming them into technical and functional results to resolve business and process issues.• Designed a Data Governance model and executed the enforcement of authority by establishing a Data Steward role as a partnership with the Data Trustees and the stakeholders of the financial measures.• Designed, developed and successfully delivered new and enhanced reporting analytics including Sales Bookings and Forecast reporting, Profitability and Expense reporting, Compounded Annual Growth Rate (CAGR) dashboard, customer intimacy index, quarterly business review, Recurring Non-Standard Discount dashboard on several platforms including SAP Business Objects, Siebel Analytics, Oracle ERP.

Vancouver, Canada Area

• Key participant and Canada representative for FY’06 and FY’07 Year End Planning and Implementation teams – responsible for conducting business process analysis, identifying process gaps, providing end-to-end training on process and systems.• Managed and facilitated year end post mortem survey, gathered and reviewed feedback to produce recommendations for process and systems enhancements for the next fiscal cycle.• Served as the Lead of a Canada wide, cross-functional team in order to ensure goal to commission system alignment to theatre sales strategy for accurate forecasting, efficient direct and overlay sales crediting, accurate sales and customer reporting, goal setting and compensation.• Primary liaison to the field sales organization for all system related needs including system enhancement, processes changes, business requirements and executive level metrics.

Toronto, Canada Area

• Partnered with Field Sales Administrator’s (FSA) to drive Canada and LATAM sales credit automation and localize Ops Centre pilot program. • Trained new FSA’s on Sales Territory Tool (STT) with regard to functionality, account and sales territory set-up and transfers.• Aligned cross-functionally with Sales Credit Operations in resolving sales credit, account and POS issues. • Managed execution and completion of all Canada and LATAM segments for FY’05 with regard to Sales Territory set-up.• Facilitated maintenance and set-up of Sales Territories by creating Geoboundaries and Georules. • Maintained data integrity and reporting for Canada and LATAM regions through daily maintenance of accounts via sales crediting tools. Projects:• Mexico City, Mexico: Researched, developed and implemented onsite project with regards to utilizing the Georules functionality in Sales Territory Tool to create and enhance the sales credit automation of all Cisco commercial and non-named account business in Mexico, in order to increase overall FSA productivity.• Sao Paolo, Brazil: Developed and delivered onsite training to FSA’s and sales finance organization on POS and general overlay sales crediting issues. Surveyed key players to identify risks and recommended mitigation plan.

San Jose, Ca

Planned and orchestrated all aspects of numerous corporate special events. Negotiated contract for former “James Bond” actor Roger Moore to be the celebrity voice for blue-silicon’s unified messaging product and services. Managed all tradeshow logistics, exhibit details, booth graphics and layout, show services, freight forwarding, and labour procurement.Achievement awards include “Product of the Year” and “Best of Show”.Built strong tradeshow strategies including pre-show promotional events and corporate sponsored keynote speaker placements. Completed successful post-show evaluations, resulting in all projects managed within proper budgets and specified timelines.Consulted internal executives on marketing strategies and provided direction for potential tradeshows in order to strategically position the brand in the market.Developed excellent project management and interpersonal skills, while gaining valuable industry knowledge and developing an extensive list of professional contacts

Bachelor Of Arts (Ba), Economics

Business Administration And Management, General

Activities and Societies: Student Body President 1994-1995 De Anza College