Rajpreet Kaur Email & Phone Number

Brampton, Ontario, Canada

Customer Assistance: Respond to customer inquiries via phone, email, or chat, providing accurate information on banking products, services, and account details to resolve issues effectively and efficiently.Transaction Support: Assist customers with transactions, such as fund transfers, account updates, and balance inquiries, while following strict security and confidentiality protocols to ensure data protection.Problem Resolution: Identify and troubleshoot issues, escalating complex cases to the appropriate department when needed, to ensure a positive customer experience and uphold the bank’s service standards.

Mississauga, Ontario, Canada

Picked, scanned, and bagged seeds according to customer orders with precision and accuracy.•Wrapped and packaged orders throughout the day, ensuring items were securely prepared for shipment.•Utilized efficient walking and lifting techniques to fulfill orders while maintaining productivity and safety standards.

Toronto, Ontario, Canada

Developed command over company service policy and be well instructed for the product knowledge. • Trained for handling all calls regarding product delivery, service question and resolving customer complaints in a professional manner. • Kept records of customer interactions, process customer accounts and file documents. • Provided feedback to other departments to help improve sales, marketing and business processes.