I am a customer service representative with a diploma of education from Alpha College of Business and Technology. I have developed strong skills in telecommunications, decision-making, and multi-tasking, which enabled me to handle customer inquiries, complaints, and feedback in a professional and efficient manner.As part of the customer service team at Teleperformance, I contributed to the improvement of sales, marketing, and business processes by providing valuable insights and suggestions based on customer interactions. I also supported other departments and colleagues by sharing product knowledge, service policy, and best practices. I am motivated by the opportunity to learn new things, solve problems, and help others. I am looking for a role that allows me to leverage my skills and experience in a diverse and inclusive environment.