Building Northeast Tourism!

- Defining, communicating, and owning the product plan from conception to launch- Analysing the results of a launch and creating the plan to iterate and build new features- Ruthlessly prioritizing features based on business impact and available resources- Proactively filling communication gaps amongst all team members- Contributing to technical conversations around deadlines and engineering solutions- Drive product research priorities for strategically important projects

Product Manger - P2P Force/CoLending:Co-Lending is a SaaS platform where NBFC's can distribute the loan application to various Investor lender, which also manage end to end loan management System.* Created the product from scratch.* Managing 3 NBFC's and there technology requirementsP2P Force:P2P Force is a completing LOS/LPS for P2P Marketplace.* Managing Sales and Business development.* Lead generation to followup and then Onboarding the client.* Managing Tech integration between clients and engineering team.* SPOC for the clients.Product Manager - Fin360 (Bank statement Analyser)* SPOC for 15 Clients including the clients like KnabFinance, Incred, i2i Funding, ofbusiness, Faircent, Flexiloan.* Improve the categorisation of the transactions available in bank statement.* Created a comprehensive analysed report for the platform after statement parsing.* Managed custom development requirement from various client and execute the same.* Open tasks for engineering team and followup till it get live.* Sold this product to Finbit.io

Retail Assisted Ecommerce project: • Worked as a single point contact to internal and external clients• Responsible for building the strategies involving the Acquisition of new retailers.• Responsible for analysing data and inputs from different cross-functional teams to determine and plan out new strategies to increase the efficiency and increase the revenues.Merchant Acquisition:• Establishes, develops and maintains business relationships with merchants in the assigned market segment to generate new business for the organization’s products/services. • Makes telephone calls and in-person visits and presentations to merchants. • Researches sources for developing prospective merchants and for information to determine their potential.• Develops clear and effective written proposals/quotations for current and prospective merchants.• Expedites the resolution of merchants problems and complaints. • Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups. • Analyzes the market’s potential and determines the value of existing and prospective merchants value to the organisation. • Creates and manages a merchant value plan for Clients highlighting profile, share and value opportunities. • Identifies advantages and compares organization’s products/services. • Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. • Supplies management with oral and written reports on merchants needs, problems, interests, competitive activities, and potential for new products and services.• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.• Business Development,Customer Relationship Management (CRM), Business Strategy,Sales,Market Research ,Vendor Management

Project Handled:• I have to negotiate, seek out, finalize and organize deals for the company.• Responsible for the entire gamut of lead management, sales and business development for the region.• Personally contact and secure new business accounts/orders through a relationship-based approach.• Responsible for service delivery ensuring client retention and reference.• Provide the market intelligence, data analytic and insights for the sales and marketing team to launch the right promotional and customer communication initiatives.• Will be responsible for overall reporting of supply through CRM and reporting sheets.• Co-ordination and operations tasks performed for smooth on-boarding and transition.• Will be responsible for achieving targets in the designated areas.ZAP (Zo advantage program) :• ZAP was an incentive scheme to improve the behaviour and compliance of the hotel staff toward the customer and ZO hotel app. The scheme was based on several logic's like customer rating toward the room service, breakfast, Wi-Fi, room hygienic etc. and the Zo hotel app compliance (Converting the status of room’s occupancy).• Tab Compliance:• Zo hotel app is the pre-installed app in a tab (InhouseBuild) which was given to all the hotel across India to update the hotel inventory in real time. Real time inventory update was the most important key for the business it includes Booked room status if check-in, check-out or No-show, Hotel inventory count. To launched the product a team (Owner Love) has been hired to help the hoteliers via call regarding any problem related to Zo tab or any other issues.• Owner Love (Hot-line):Hot-line is the one single point of contact number to zo rooms for any problem need to report by the hotel owners or hotel manager. The team was supposed to handle all the hotel side escalation via call and to spread the importance of tab compliance efficiency.

Team Management (Team Size – 15) • Coordination with operators across NCR, • Effectively managed 50+ operators across NCR• Operator data management, analyzing information and evaluating solution • Responsible for Operator performance, Cab activation, Retention of driver and Operator.• Analyzing business processes on supply side to improve service booking. • Responsible for inventory management of the AVO kit and Branding material• Working with cross-functional dept. to resolve issues and achieve the goal of organization • Scheduling the better supply to serve demand on day to day basis • Handled cross functional process • Enrolment Process Management• OED (Operator Escalation Desk)• Training • Quality Management Product Improvement. • Work with the engineering and product teams to improve internal tools and userexperience. • Point out the bugs related to product and tech and suggest improvement for the same.• Suggest new feature requirement related to Driver app, Consumer app and RTFS on the basis user analysis. • Figure out the drivers demotivation point by interacting with the drivers and highlight the problems in corporate. • Working closely with the drivers and operations team to streamline process. Analytics: • SQL experience. • Analyse the potential fraud booking by drivers and consumers.• Analyse the performance of driver app and consumer app to check if there is any technical glitch. • Automate the reports writing SQL queries