Rajiv Manikonda Email and Phone Number
Salesforce Certified Professional, experience in cloud computing (Sales, Service, Financial & Commerce) platform (Salesforce.com CRM platform) and web services (REST, SOAP) as a Salesforce Developer and Administrator.Deployment process, Major and Minor Releases and deployments, Change sets.In-depth understanding of the capabilities and constraints of the Salesforce CRM application, testing, migration, roll out, training and ongoing coupled with good understanding of business goals and processes, requirements gathering, implementation administration.Determining CRM needs, Developing customized solutions within the Salesforce platform, Creating timelines and development goals, Testing the stability and functionality of the application, Troubleshooting and fixing bugs, Writing documents and providing technical training for Salesforce staff and Maintaining the security and integrity of the application software.Used SOQL & SOSL within Governor Limits for data manipulation needs of the application using Force.com Explorer.Experience in Sales force development including Apex Classes / Controllers, Visual force, Apex Triggers, S-Control, Scheduler and Batch Processes and used Sales force API.sWorked with command line interface, import wizard to migrate the data from Oracle database, also used Apex Data Loader to perform the DML operations by using CSV files.Hands-on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.Extensive experience in analyzing the organization process, converting business workflows into Salesforce.com workflows and configuring Salesforce.com to meet business requirements.Knowledge of integration architecture as well as third-party integration tools and ETL with salesforce.comIn-depth understanding of CRM business processes like Campaign Management, Lead Management, Opportunity Management, Account Management, and Forecasting.Experienced in customizing and implementing with Objects, Custom Apps, Layouts, Tabs, Validation Rules, Workflows, Approval process, Assignment/Sharing Rules.Proficient in Configuration, Customization, Programming with Apex API (Controllers & Triggers), Visualforce Pages, Visualforce Components using up-to-date technology & implementing new instances of Salesforce
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Lead Salesforce Production EngineerEaton May 2024 - PresentDublin, Ireland, IeProject involved extensive Salesforce development, focusing on the implementation of SF Knowledge and the customization of Salesforce CRM using Lightning, Apex, and Visualforce components. Gathered requirements from various business user groups to define project scope, perform gap analysis, & ensure the solution met business needs. Development included building portal solutions using Lightning Components, enabling the Aura framework with Aura attributes & handlers to manage logic and interactions in Lightning applications. Project also involved deploying MuleSoft flows to a standalone server using Mule Management Console (MMC) in a Linux cluster environment. Custom Apex classes, triggers, and controller classes were developed to handle functional requirements, & Visualforce pages were created to customize the view & functionality of Salesforce Knowledge Articles.Integration with external systems was achieved by developing custom SOAP and REST web services to extract and display data within Salesforce. Worked closely with Salesforce consultants to implement APPTUS CPQ within a custom framework, and configured email alerts, field updates, and user roles for Salesforce Knowledge. Custom reports and dashboards were created to monitor and manage the Knowledge Base, and analytics dashboards were developed to provide actionable insights into opportunities, sales, and team performance. The project also involved implementing complex screen flows, managing code repositories with Git, and conducting UAT training sessions for end-users. Additionally, the team was responsible for managing data integrity through custom validation rules, formulas, and reports. Administration tasks such as managing custom fields, integration, and data cleanup were also part of the responsibilities, ensuring a smooth and efficient Salesforce Knowledge application. Development process leveraged Salesforce.com, Apptus CPQ, Lightning, Apex, and Visualforce in both sandbox and production environments.
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Lead Salesforce Administrator/Migration EngineerJpmorgan Chase & Co. Dec 2021 - Mar 2024New York, Ny, UsThe project involved extensive development and integration work within Salesforce, focusing on both business functionality and technical architecture. As part of an Agile methodology, the team participated in bi-weekly production meetings and collaborated closely to implement new features and ensure seamless integration. Key activities included configuring and upgrading PostgreSQL databases to support Salesforce integrations, as well as developing complex MuleSoft flows for data handling and API management. Worked with Lightning Web Components (LWC), Lightning Aura components, and Flow Builder to build custom user interfaces and meet complex business requirements. Custom redirects were implemented for business processes like prospect management, and data migration tasks were handled using tools like Data Loader, Import Wizard, and MuleSoft connectors. Additionally, the team worked on configuring Salesforce features like user roles, profiles, and permission sets, while maintaining test coverage and ensuring code migration adhered to governor limits. The project also involved implementing Single Sign-On (SSO) for seamless authentication with third-party platforms. Reports, dashboards, and campaigns were created to provide insights and drive business decisions. Configured Salesforce Service Cloud, Marketing Cloud, and worked with Salesforce CPQ to meet business needs. Throughout the project, the team followed best practices for Salesforce architecture and worked closely with stakeholders to gather requirements, create user stories, and ensure successful implementation through comprehensive testing and user acceptance. -
Sr. Salesforce Application Development EngineerInternational Sos Jan 2021 - Nov 2021Singapore, SgThe project focused on successfully driving Salesforce CRM implementations, working closely with the Salesforce team to ensure smooth deployment and integration across various business functions. Key activities included collaborating with a Scrum team to transition business requirements into technical specifications, leveraging agile methodology to gather and document requirements for CRM implementation, and ensuring disaster recovery and PostgreSQL database recoverability. Custom Salesforce solutions were developed using Apex and Visualforce, integrating third-party applications such as Conga and DocuSign to streamline business processes. The project involved optimizing PostgreSQL configurations, reviewing logs for performance issues, and ensuring efficient database updates to support Salesforce operations. Additionally, MuleSoft was used to integrate Sales and Service Clouds with various data sources and APIs, enabling seamless communication across platforms. Developed Lightning Web Components (LWC) and Aura components to create customized user interfaces, leveraging the Lightning Design System (LDS) for responsive applications across devices. Key features included Single Sign-On (SSO) configuration, Partner Community setup with Wave dashboards, and enhanced UI/UX using VisualForce components and chatter groups. Security configurations, including roles, profiles, and permission sets, were set up to manage user access, and Apex triggers, Flow Builders, and Process Builders were utilized to automate business logic. Furthermore, worked on enhancing the front-end experience with complex JavaScript code optimizations and ensured the successful deployment of solutions using AutoRabit, ChangeSets, and Workbench. Throughout the project, MuleSoft AnyPoint API was used to design and implement APIs for Salesforce Community, while Conga Composer was employed to generate dynamic reports. -
Sr. Salesforce Application Developer/AdminBank Of America Nov 2019 - Dec 2020Charlotte, Nc, UsThe project involved implementing and enhancing various Salesforce features and functions to meet business requirements, focusing on the integration and customization of Salesforce Financial Services Cloud, Service Cloud, and Sales Cloud. Key activities included the creation of Apex classes, triggers, and flow builder configurations to support business logic and process automation. The team worked on developing and deploying Lightning Web Components (LWC) and Aura-based Lightning Components, embedding them into Visualforce pages, and optimizing their functionality for a seamless user experience. The integration of third-party APIs into Lightning components was also performed to retrieve and display external data. Additionally, custom data migration efforts were carried out to transfer legacy system data to Salesforce CRM. The project involved configuring key Salesforce applications, including contract management, revenue and rebate management, and multi-channel service desk features such as email-to-case, web-to-case, CTI integration, and live agent setup. The team also supported B2C activities, enabled Financial Services Cloud trial orgs, and reviewed data models using Salesforce tools like Schema Builder and Object Manager. The integration with Mulesoft was managed, focusing on request logging and ensuring high availability for PostgreSQL databases used in production and development. Moreover, the project leveraged Salesforce's reporting, data loader, and web services (SOAP/REST) for seamless data integration and automation. The development adhered to agile methodologies, with regular collaboration between business partners and offshore teams to ensure timely delivery and robust functionality. -
Salesforce DeveloperState Of Arkansas Mar 2017 - Nov 2019UsThe project involved a comprehensive analysis of both functional and technical requirements to design and deploy customized Salesforce solutions for clients in the manufacturing sector. Custom objects, lookup and master-detail relationships, and junction objects were created to meet specific business needs, while the system was tailored using Salesforce's standard objects such as Accounts, Contacts, Cases, Leads, Campaigns, and Reports. The development process included utilizing the Sandbox environment for unit, integration, regression, and end-to-end testing, ensuring the solution met quality standards. The project also involved configuring workflows for automated lead routing, escalation, and alerts, and maintaining Salesforce Service Cloud and Sales Cloud applications. Additionally, the implementation of Data Loader enabled scheduled data backup operations via Apex scheduler. The solution leveraged Salesforce Chatter to improve real-time communication for sales and service teams. Email handlers were developed using Apex to generate PDFs from leads received through various sources. Daily build deployments were executed using Jenkins, with troubleshooting and coordination with the support team as needed. Throughout the project, Force.com Eclipse IDE was used for development, and version control was managed through GitHub, following an Agile methodology to ensure efficient and iterative delivery. -
Jr. Salesforce AdminArk Cyber Solutions Jan 2014 - Nov 2015The project involved the customization and integration of Salesforce.com solutions to meet business and technical requirements for a software company. Key tasks included managing fields, relationships, workflow rules, approval processes, security settings, validation rules, and custom functionalities such as buttons and email configurations. The integration of Sales Cloud with external systems was achieved through SOAP API web services, while Single Sign-On (SSO) was implemented using SAML and WS-Federation protocols. The project also involved extensive use of Java Collections API for securing XML, SOAP, REST, and JSON Web deployments. Server-side services were developed using Java, Spring, and Web Services (SOAP, RESTful, WSDL, JAXB, JAX-RPC), and SOAP UI was employed for testing web services. Custom development included the creation of Apex classes, triggers, Visualforce pages, and controllers, as well as implementing batch classes and scheduled jobs to meet specific business requirements. The project also focused on automating email notifications, developing reports, and managing user roles, profiles, and permissions within Salesforce. Release management, including planning and execution, was crucial, ensuring the timely and successful deployment of solutions. The overall development adhered to agile methodologies and the SDLC process, with the solution leveraging the Salesforce.com platform, including Apex, Visualforce, and various JavaScript and web technologies.
Rajiv Manikonda Skills
Frequently Asked Questions about Rajiv Manikonda
What company does Rajiv Manikonda work for?
Rajiv Manikonda works for Eaton
What is Rajiv Manikonda's role at the current company?
Rajiv Manikonda's current role is Salesforce Engineer | Platform Developer I Administrator.
What skills is Rajiv Manikonda known for?
Rajiv Manikonda has skills like Soql, Salesforce.com Implementation, Apex Triggers, Salesforce Lightning, Lightning, Salesforce Marketing Cloud, Salesforce.com, Salesforce Sales Cloud, Apex Classes, Salesforce.com Development, Apex Programming, Salesforce.com Consulting.
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