Worked on search engine optimization (On-page & Off-page) and also worked on developing website.

During my 5-month internship at Coupons Wala, I had the invaluable opportunity to apply my digital marketing skills and contribute to the success of their online marketing campaigns.Collaborating with a talented team, I actively participated in various aspects of digital marketing, gaining practical experience and developing a deeper understanding of the industry. Here are some highlights of my internship experience:Keyword Research: I conducted extensive keyword research using tools like Google Keyword Planner. By analyzing search volumes, competition, and relevancy, I identified valuable keywords to optimize website content and drive organic traffic.On-Page Optimization: I played a crucial role in optimizing Coupons Wala's web pages for search engines. Utilizing on-page optimization techniques such as meta tags, headings, keyword placement, and content structure, I contributed to improving their search engine rankings and organic visibility.Off-Page Backlinks: I actively participated in off-page optimization efforts, including building high-quality backlinks to Coupons Wala's website. Blog Publishing: I took part in the creation and publishing of engaging blog posts on relevant topics within the e-commerce and coupon industry. This involved conducting research, writing compelling content, optimizing for SEO, and promoting blog posts through social media channels. These efforts contributed to driving organic traffic and establishing Coupons Wala as a thought leader in the industry.

During my 5-month tenure as a Collection Agent at Second Pay Fintech Private Limited, I gained valuable experience in the field of collections and developed essential skills for effectively managing customer accounts.Here are some key aspects of my experience:Contacting customers through phone calls, emails, and letters: I utilized multiple communication channels to engage with customers who had outstanding payments. I initiated contact through phone calls, sent personalized emails, and mailed letters to establish effective communication and initiate discussions regarding their debts.Negotiating payment plans: I employed strong negotiation skills to work with customers in developing feasible payment plans or alternative arrangements. Through active listening, empathy, and a customer-centric approach, I facilitated discussions to find mutually beneficial solutions that enabled customers to fulfill their payment obligations.Making regular follow-up calls: I recognized the importance of consistent communication to ensure timely payments. I made regular follow-up calls to customers, serving as a reminder and providing support throughout the payment process. By maintaining regular contact, I encouraged timely payment and addressed any concerns or obstacles that customers faced.Resolving customer complaints and disputes: As a Collection Agent, I dealt with customer complaints and disputes professionally and efficiently. I actively listened to customer concerns, investigated issues, and sought resolutions that balanced the company's interests with customer satisfaction. My goal was to preserve customer relationships while upholding the company's policies and financial objectives.Throughout my experience as a Collection Agent, I developed strong communication skills, negotiation abilities, and problem-solving capabilities.

During my 8-month tenure as a Sales Executive at Srishigra Builders and Developers, I successfully contributed to the company's sales growth by employing effective sales techniques and presenting our products and services to potential customers. Here are key aspects of my experience:Identifying and reaching out to potential customers: I utilized a variety of methods, including cold calling, networking, and other sales techniques, to identify and connect with potential customers. Through diligent research and lead generation, I identified target customers and initiated contact to explore their needs and preferences.Presenting products and services persuasively: I excelled in presenting our products and services to customers, emphasizing their benefits and features to persuade them to make a purchase. I effectively communicated how our offerings aligned with their needs and aspirations, fostering customer engagement and driving sales conversions.Keeping accurate records: I maintained meticulous records of customer interactions, sales, and account information. By documenting details of customer conversations, preferences, and purchase history, I ensured effective follow-up and personalized customer experiences. This information also provided valuable insights for targeted marketing campaigns and future sales strategies.Building customer relationships: I focused on building strong customer relationships by providing exceptional service and addressing inquiries and concerns promptly. By actively listening to customer feedback and maintaining open lines of communication, I fostered trust and loyalty, resulting in repeat business and referrals.