Raj Subrameyer Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, Us

-Manage the Platform Engineering team, ensuring effective management of a diverse portfolio of managed applications including Financial Systems (Infor SUN, Coupa), CRM (Salesforce), Inventory Systems (Dataworks, Birchstreet), Hospitality Systems (Oracle Opera), POS Sales Systems (Oracle Simphony), and HR/Payroll Systems (UltiPro and Unifocus).-Act as an IT Project Manager, establishing strong interfaces with Great Wolf operational teams and partners, emphasizing seamless project execution and stakeholder communication.-Manage Platform Team projects from inception to completion, including planning, resource allocation, budgeting, scheduling, and maintaining transparent communication with all stakeholders.-Hire, train, coach, and mentor both onshore and offshore Platform Application Engineers, fostering a team capable of achieving objectives aligned with the company's culture and values.-Oversee the application support ticket queue through ZenDesk, prioritizing and managing issues efficiently to ensure continuous system availability and performance.-Coordinate the planning and execution of rollouts, upgrades, and troubleshooting for current and new platforms and software/systems, ensuring operational excellence.-Serve as the primary escalation point for internal team members on system issues, facilitating quick resolutions and maintaining system integrity.-Work closely with GWR Operations and Commercial teams, as well as IT technical experts, to coordinate project efforts, communication, testing, solution implementation, and project rollouts.-Address and resolve critical incidents related to managed applications-Manage relationships with vendors for ongoing platform support and project-specific tasks, ensuring alignment with project objectives and timelines.-Responsible for the preliminary annual budget planning for the team, ensuring financial resources are accurately allocated and managed to support strategic objectives.

Chicago, Illinois, Us

-Coach mid to senior-level folks - VP’s, CEO’s, Directors and Leads in tech to get unstuck in their career & become effective leaders. Have coached 50+ clients in 4 years.-Consult with companies to build effective teams and processes, establish CI/CD pipelines, manage Saas based products on AWS, integrate testing into the development process, streamline development, DevOps & QA processes to deliver high-quality products.-Coach and Mentor technical & non-technical team members for various clients.-Interview candidates for Dev & QA teams for clients.-Work with the leadership teams to build End-to-End Development and QE strategy & product roadmaps, and define team deliverables and KPIs.-Write content on various software dev & testing topics for various companies and magazines in tech.-Help leaders in tech become more efficient with communication, presentation & leadership skills.-Use strategies backed by neuroscience and my own experience to empower people to become the best version of themselves..-Guide clients to build their personal brand by coaching them to become conference speakers, writers, influencers & thought leaders in their respective industries.-Do group coaching programs with mid to senior-level folks to identify goals and come up with strategies to accomplish them.-Do podcast and TV interviews for various outlets such as NBC, BBC, NPR, FOX, CBS to help people on various topics related to career advancement, leadership, productivity, motivation, diversity & inclusion.-Contributing writer to various large publications, including Entrepreneur, CEOWORLD Magazine, CIO Magazine, CareerAddict and more.-Global keynote speaker for various tech/non-tech conferences and company private events.-Have over 1M+ views on LinkedIn.-Gave 2 TEDx talks that have over 300k+ views. -Wrote a best-selling book called “Skyrocket Your Career” which hit #5 on the Amazon bestseller list and also won the Readers’ Favorite Silver medal for best nonfiction book in 2021.

Atlanta , Georgia, Us

-Coach leaders from various industries to build more diversity, equity, and inclusion in the workplace-Do Leadership Coaching, Diversity Coaching, Team Coaching, and Group Coaching for various companies-Help clients find great purpose, belonging and courage to make people happier at life and work

Denver, Colorado, Us

-Manage a team of QA Engineers and a 750k overall QA budget-Head the overall QA practice to test systems that interface with FINRA, DTCC, WebCE and Resident Licensing-Worked with various business logic involving Property, Liability, Casualty, Health, Life and Commercial Insurance-Brought a Risk Based Testing approach that helped to reduce regression testing cycles by 50%-Give bi-weekly QA updates to the leadership team that, included the CTO-Helped to automate 30% of the manual testing effort by building automation from scratch using TTA, JavaScript & GitHub Actions.-Established an efficient DevOps & CI/CD testing environment across teams, including Salesforce and non-Salesforce applications-Champion the QA process and advocate for the QA team, partnering closely with engineering, product and business stakeholders to deliver stellar products-Introduced a new Release Process and acted as a Release Manager to ensure successful releases-Transformed a team of manual testers into technical testers through my technical training -Mentor team members, elevate their technical, communication, & leadership skills, & provide coaching on QA best practices-Work with the team to evaluate new technologies and approaches, facilitate fast decision-making and iteration, and clearly articulate the benefits and drawbacks of various options-Build a trusting and psychologically safe environment where problems can be raised without fear and with an emphasis on continuous improvement and problem solving-Build and execute feature test plans for Salesforce-managed package product and non-Salesforce implementation-Collaborate closely and effectively cross-team to ensure features meet stakeholder expectations; proactively remove blockers for the team-Assist the team and stakeholders with implementing Agile and Scrum best practices-Provide input on post-release requirements for new features-Interview and hire Dev, QA resources and Contractors across the Engineering Organization

Manitou Springs, Co, Us

Gave a TEDx talk on "Toxic Leadership" which has 150k+ views

Houston, Tx, Us

Gave a talk on the "Positive side of comparison" which has 150k+ views

Sunnyvale, California, Us

-Managed and Led customer success, developer relations, sales engineering, and content marketing teams with 50+ people reporting to me. Was in charge of Leadership and Organizational Development in these teams.-Helped to increase employee satisfaction from 33% to 60%-Helped to reduce attrition rate by 73%-Reported directly to the CEO and founder of the company.-Did resource management and process improvement throughout the organization to meet company goals and objectives.-Led all client operations and Technical troubleshooting for North America.-Drive process improvement in the organization to reduce the overall defect rate and increase testing efficiency.-Proactively identify risks associated with different client projects and do risk management. -Coached and mentored team members on leadership, communication, sales engineering, and content marketing strategies. Built content strategy to increase leads.-Created content and shared the knowledge with the community-Built a community around AI and Testing.-Did Program Management of Developer Relations and Content Marketing initiatives.-Helped the community by being active on different forums.-Hosted, Facilitated, and took part in Webinars with industry leaders.-Spoke at various Conferences and Trained Developers & Testers.-Trained customers to use Testim.io platform effectively.-Found opportunities to improve our platform.-Did technical POCs to figure out if a given solution would work for the product.-Had direct conversations with various CEOs, CTOs, and VPs of engineering to demonstrate how our product can help to solve their problems during the final decision-making process.-Provided 24/7 customer support to ensure our current customers and leads get timely help.-Awarded full performance bonus for being a Star Performer.

Englewood, Colorado, Us

-Led a 10-member team of Manual/Automation Engineers to build a robust automation framework using Cucumber, Appium, Java, and Maven for iOS and Android.-Created one framework that can run tests on both iOS and Android devices for various digital streaming clients.-Built Jira Dashboard to communicate QA and Automation metrics to business stakeholders.-Introduced a Risk-Based Approach to prioritize automation.-Reduced the full automation regression cycle from 5 days to 3 hours resulting in faster feedback and identification of bugs resulting in about 98% increase in efficiency.-Moved 500+ automated tests to run from Jenkins in a CI/CD pipeline.-Ran automated tests locally on real devices, simulators, and emulators.-Spearheaded a testing transformation effort throughout the company using reporting tools and new processes.-Work with the leadership team to build End-to-End QE strategy, and product roadmaps, and define deliverables and KPIs for the Quality team.-Continually evaluated and improved the effectiveness of the team by driving automation activities and refinement of processes and tools-Brought new automation coding best practices.-Did code reviews of automated tests using Git.-Coached and mentored team members on technical and communication skills and effective problem-solving.-Fostered effective teamwork across various teams.-Created, Trained, and implemented ATDD process across the company. Helped to integrate it into various scrum teams.-Assisted in recruiting process, including interviewing candidates and helping HR organize recruiting events.-Got Star Performer rating to help build and scale the testing practice within the SAFe Framework.

-Recruited and established the first onsite iOS mobile testing team reporting to the Director of Engineering.-Managed a team of 5 onsite and offshore Manual and Automation Engineers.-Established testing strategy and processes from scratch that helped to optimize testing effort and increase efficiency.-Built DevOps focused QE organization and implemented shift-left testing.-Involved in day-to-day operations of QE department as well as providing hands-on testing as needed for SaaS-based Cloud products.-Solved testing-related problems by collaborating with different teams (data coordination, defects, cross-functional dependencies, new business users/testers, etc.).-Organized Bug Bash events with several product groups onsite and offshore to find defects before the public launch of products.-Coached and mentored team members on good practices for testing, reporting, and better collaboration across various teams.-Implemented and performed session-based exploratory testing for quicker feedback.-Developed Proof of Concepts for multiple automation frameworks using XCUITest, Appium, and Java to show teams the value of automation.-Conducted interviews to fill various positions in the company.

Mayfield Village, Oh, Us

-Was part of an elite team to transform testing within the entire organization.-Worked with specific project teams that were draining money for the company and helped optimize the processes to reduce cost.-Tested various systems that involved Customer Portals, Claims Processing, Usage Based Insurance, Policy Servicing, Premium Calculations, Policy Holder Services and Customer Support center.-Conduced various interviews with senior leaders of various project teams to understand pain points and come up with a risk-based approach to address them.-Analyzed test assets and artifacts to identify opportunities for more effective testing.-Built, re‐designed, and evaluated testing tools to reduce manual testing effort.-Coached and Mentored various project team members on leadership, communication, technical and presentation skills.-Consulted and trained project teams on mobile testing, risk-based testing, exploratory testing, automated testing, and integrating tests with CI/CD pipeline.-Implemented Session-Based Exploratory testing in various teams.-Built test utilities using Java, JavaScript, C#, SQL, Excel Macros to reduce manual testing effort and increase testing efficiency.-Lead coordinator in various cultural activities within the company.-Was rated Star Performer out of 30k people in the company.

Rochester, Ny, Us

-Completed program changes in Java to translate specifications and / or requirements into code-Participated in development and review of specifications-Provided documentation support, support development and qa activities, progress monitoring.

Rochester, Ny, Us

Installation and maintenance of operating systems, printers, scanners and troubleshooting (software and hardware). Lab account management and security concerns.

Plano, Texas, Us

-Did both manual and automation testing of Software and Firmware-Gathered requirements to prepare test plan, wrote and executed test cases, prepared status reports and deliverables and also did Integration, System and User Acceptance testing-Did programming using proprietary tool of the client-Did automated testing using TestComplete tool in Java and JavaScript-Onsite co-ordinator in direct interaction with the client. Gathered requirements from client and reported them to the team-Did Project Management and Quality Metrics tracking and reporting-Rated Star Performer for 2 years

Masters, Software Engineering

Btech, Information Technology