Leader of Business and Enterprise Architecture, Technical Program Manager with extensive experience driving the strategy and delivery of business transformation initiatives. Adept at converting complex business problems and needs into simplified, meaningful business and technology requirements by effectively managing risks, design thinking, developing roadmaps, Strategy planning, and coordinating schedules. Effective leader experienced in leveraging Agile practices to effectively promote… Show more Leader of Business and Enterprise Architecture, Technical Program Manager with extensive experience driving the strategy and delivery of business transformation initiatives. Adept at converting complex business problems and needs into simplified, meaningful business and technology requirements by effectively managing risks, design thinking, developing roadmaps, Strategy planning, and coordinating schedules. Effective leader experienced in leveraging Agile practices to effectively promote continuous improvement and cultivate stronger stakeholder relations. Experienced in managing and implementing various innovative capabilities, including SaaS, Commerce, Recurring revenue subscription business models, Service Contracts, Supply Chain, Oracle EBS, partner buying programs, Enterprise Agreements, Business Process Optimization, Problem Solving and SAP Business Intelligence.- Maintained responsibility for architecture assessment, end-to-end impact assessment, business process definition, and integration requirements while overseeing business and technology architecture for C+ offers, including Managed Service Provider and SDWAN as a Service. - Served as Lead Architect for C+ Hardware as a subscription and Lead Commerce Business Architect for development of business requirements and presenting business processes and plans.- Increased business opportunities by 12% and reduced number of tools for partners from nine to one by developing repository of common capabilities and architecting common services layer through microservices. - Developed the business process architecture model within Prolaborate EA SaaS tool per the ArchiMate principles and BPMN notation- Built the foundational capabilities in the online commerce tools for an improved partner experience, which resulted in an increase of revenue by $5M each quarter. - Created and maintained single source of truth for enterprise architecture across various C+ offers via integrated solution document in Confluence. Show less

- Served as Enterprise Architect and Lead for Order Management and Commerce, overseeing a team of 10 Business Process Analysts. - Analyzed the current business process for trials, documented key pain points, and proposed three different sets of trials Try and Buy, Risk-Free Trial, and Enhanced Trials; reviewed the proposals with business leaders, explaining the pros and cons of each approach and conducted follow up meetings to arrive at a consensus and increase sale by more than 26%. -… Show more - Served as Enterprise Architect and Lead for Order Management and Commerce, overseeing a team of 10 Business Process Analysts. - Analyzed the current business process for trials, documented key pain points, and proposed three different sets of trials Try and Buy, Risk-Free Trial, and Enhanced Trials; reviewed the proposals with business leaders, explaining the pros and cons of each approach and conducted follow up meetings to arrive at a consensus and increase sale by more than 26%. - Delivered proposals to replace Microsoft Greatplains ERP system with Oracle R12 to align tools with company standards; developed capability roadmap for different implementation phases and guided Scrum teams through roadmap delivery. - Presented the business and enterprise architecture views as well as processes related to SASE Offer to stakeholders and cross-functional teams as part of walk-the-wall conversations. Show less

- Enabled business capabilities to maintain Cisco’s competitive advantage by supporting and facilitating the development of new business models and offers, including Cisco Hybrid Cloud as a Service (Athena). - Led the end-to-end architecture direction, end-to-end process flows, roadmap documentation, and business requirements gathering for the transformation initiatives in the areas of SaaS, Commerce, Supply Chain, CX, and Finance areas.- Developed the business processes related to… Show more - Enabled business capabilities to maintain Cisco’s competitive advantage by supporting and facilitating the development of new business models and offers, including Cisco Hybrid Cloud as a Service (Athena). - Led the end-to-end architecture direction, end-to-end process flows, roadmap documentation, and business requirements gathering for the transformation initiatives in the areas of SaaS, Commerce, Supply Chain, CX, and Finance areas.- Developed the business processes related to pre-sales, sales, and post-sales for the Hardware-As-A-Service capability and collaborated with business units to better understand business needs and goals; partnered with IT teams to deliver solution that exceeded recurring revenue targets by $10M annually Show less

- Managed numerous transformation programs to achieve recurring revenues of $1B through software selling. - Architected Solutions to align Hardware and Software fulfillments to improve the Customer’s ability to use the software on Day 1 of hardware availability.- Led the initiatives to transform and migrate the customers from perpetual subscription model to term-based subscription model, which increased the recurring revenues by $15M every year. - Enabled “True forward” to generate… Show more - Managed numerous transformation programs to achieve recurring revenues of $1B through software selling. - Architected Solutions to align Hardware and Software fulfillments to improve the Customer’s ability to use the software on Day 1 of hardware availability.- Led the initiatives to transform and migrate the customers from perpetual subscription model to term-based subscription model, which increased the recurring revenues by $15M every year. - Enabled “True forward” to generate additional quarterly revenues of $1.5M based on the average usage of the software subscriptions. Show less

- Integrated Online Ordering Systems with Oracle ERP Order Management, Account Receivables, Collections, Tax, and Revenue Accounting, resulting in more than $2M in cost savings per quarter.- Developed solutions to reduce human workloads, process failures and improve operational efficiency for Quote To Cash (QTC) Processes, leading to reduction of 2K cases and operational cost savings of $500K every quarter. - Led team of 15+ in the design, development, and implementation of process… Show more - Integrated Online Ordering Systems with Oracle ERP Order Management, Account Receivables, Collections, Tax, and Revenue Accounting, resulting in more than $2M in cost savings per quarter.- Developed solutions to reduce human workloads, process failures and improve operational efficiency for Quote To Cash (QTC) Processes, leading to reduction of 2K cases and operational cost savings of $500K every quarter. - Led team of 15+ in the design, development, and implementation of process improvements within Deal Management, Integrated Collections Management, Credit Check, and Invoicing. - Managed $5M budget per quarter and directed activities for 40-person team while consistently implementing best practices and ensuring conformance with guidelines and security practices.- Completed the business normalcy for Acquisitions by capability enablement through creative IT solutions, tweaked and applied solutions to future acquisitions for continued improvement and adoption of processes. - Upgraded Oracle applications from R11i to R12 to provide key additional features to the internal business users' program types, Returns, and Trade-ins. Show less

- Managed team of 10+ technical resources in the integration of third-party tools, including Oracle Demantra and SAS, into Supply Chain, with the goal of improving user collaboration and reducing manual processes. - Increased forecast accuracy by 20% within seven days by publishing demand forecasts for all products within a horizon of 24 months; improved collaboration, leading to 25% improvement in on-time shipments by integrating Oracle Demantra and SAS into Supply Chain.- Aligned… Show more - Managed team of 10+ technical resources in the integration of third-party tools, including Oracle Demantra and SAS, into Supply Chain, with the goal of improving user collaboration and reducing manual processes. - Increased forecast accuracy by 20% within seven days by publishing demand forecasts for all products within a horizon of 24 months; improved collaboration, leading to 25% improvement in on-time shipments by integrating Oracle Demantra and SAS into Supply Chain.- Aligned organizational business needs with the development of customized solutions, which led to the successful implementation of applications to support Sourcing, Costing, Demand, and Logistics. - Led and directed the company-wide transition to Lean Process to effectively manage inventories through contract manufacturers as part of the Manufacturing Center of Excellence, resulting in continuous efficiency even during difficult market conditions. - Transformed the Business Intelligence and Analytical capabilities and implemented Manufacturing Connection Online through Business Objects, which provided self-service reporting capabilities for 25 reports and saved 400 man-hours of time for the operations users. - Developed and led the design and implementation of workflows to manage the interdependencies of 20+ ERP Tools, including Manufacturing, Order Management, and Revenue Recognition. Show less

(Worked as a consultant between Dec 1997 to September 2000. Joined as an employee in September 2000)- Improved data quality by integrating with third-party eDataQuality software into the Oracle applications 10.7.- Implemented the transaction data repository to effectively manage Sales Crediting, Compensation, and Commissions, increasing the accuracy of sales credits by 25%. - Developed the Oracle Workflows to validate end-to-end touch points among Order Management, AR, and Supply… Show more (Worked as a consultant between Dec 1997 to September 2000. Joined as an employee in September 2000)- Improved data quality by integrating with third-party eDataQuality software into the Oracle applications 10.7.- Implemented the transaction data repository to effectively manage Sales Crediting, Compensation, and Commissions, increasing the accuracy of sales credits by 25%. - Developed the Oracle Workflows to validate end-to-end touch points among Order Management, AR, and Supply Chain; directed team in the upgrade of Oracle Application from 10.4 to 10.7 and again from 10.7 to 11i. - Built various Custom Oracle Forms using Forms 2.0 Reports and developed Interfaces from Oracle Applications for downstream applications such as Enterprise Data Warehouses, Data Stores, and Point of Sale (POS).- Managed team of 20+ Developers and Consultants from different vendors and oversaw $3M budget per quarter; maintained accurate budget reporting to support audits. - Implemented and integrated third-party tool, Firstlogic, into Oracle ERP systems to improve automatic booking metrics by 13%, reduce duplicates by 35%, and increase quality by 17%. Show less