Raju Thallada Email and Phone Number

As a seasoned executive with over 17 years of extensive experience in IT Service Delivery Management, IT Project Transition, and Transformation, I have consistently delivered results in complex and challenging environments. I specialize in collaborating with diverse stakeholders and driving projects from initiation to execution while seamlessly aligning technical solutions with business objectives. My expertise includes orchestrating seamless project transitions and delivering measurable value through strategic decision-making and innovative problem-solving.I am an effective communicator with exceptional negotiation and problem-solving skills, recognized for my ability to attract, mentor, and retain top talent while transforming underperforming teams into high-performing workforces. Additionally, I excel at engaging with individuals at all organizational levels, leveraging my ability to navigate complex structures and build strong stakeholder relationships. These skills have been instrumental in the success of IT service delivery and transformation initiatives.Key Skills and Achievements:Successfully managed large teams of over 90 members and navigated all phases of the project lifecycle, from inception to delivery.Proven ability to collaborate with cross-functional teams and thrive in high-pressure environments.Expertise in managing large, distributed, and complex infrastructure projects, leading automation initiatives, and driving business process optimization to achieve competitive load balancing.Strong delivery and service management capabilities across applications and infrastructure domains.Leadership and Program ManagementExperienced in reviewing Statements of Work (SOW) and preparing detailed project plans, schedules, and delivery estimates.Effectively manage stakeholders across customer service lines and collaborate with vendor partners to ensure seamless alignment.Build and maintain dependency and risk registers within automation deployment programs across customer business lines.Advocate for infrastructure changes during implementation and provide regular updates to internal and customer management teams.Set clear program goals to achieve quarterly, semi-annual, and annual improvement targets.Drive team performance and professional growth through effective people management practices.