Raju Saha Email & Phone Number

Bengaluru, Karnataka, India

Zscaler Administration

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

● Managing the Next-Gen Data Center Network as L3.● Dealing with the BAU task.● Delivering the projects.● Mentoring the L2 engineers and the New joiners within Team.

Bengaluru, Karnataka

Bangalore

● Managing LAN/WAN/Network Security of Eurofins Data Center as well as their enterprise Remote LAB sites across the globe.● Providing L3 BAU support which includes Configuration, Implementation and Troubleshooting.● Design the Network Diagram of the Remote LAB and suggest Bill of Materials as per the requirement.● Setup and Migration of Eurofins Remote LAB over SDWAN, IPSec technology.● Configuration and troubleshooting of SD-WAN (Velocloud), Cisco ASA Firewalls, Cisco/Dell/HP Switches, Aerohive Wireless AccessPoint, A10 Load Balancer.● Configuring and Managing WFH & OOB solution over Pulse Secure VPN for multiple regions (APAC, EMEA, US) of Eurofins.● Vulnerabilities assessment and its mitigation.● IOS upgradation on 600+ Firewalls across all region.● Monitoring the device health into SolarWinds monitoring System.● Device Logs capture/analysis into IBM QRadar tool.● Working on Incidents and Change Management on daily basis.● Vendor Co-ordination (Cisco TAC, Pulse Secure TAC, ISPs)● SOP preparation for different technologies.● Providing technical sessions (KT) to L1, L2 engineers.

Bengaluru Area, India

● Managing LAN/WAN/Network Security of one of the Ireland Giant Retail Customer.● Providing L2 BAU support which includes Configurations, Implementation and Troubleshooting.● Monitoring the Network availability in the CastleRock monitoring tool and takes action accordingly.● Configuration and troubleshooting on Cisco Routers, Switches, Firewalls, Firepower Proxy devices.● Worked on Incidents & Change Management on daily basis.● Vendor Co-ordination.● Providing technical sessions (KT) to L1 engineers.● RCA Preparation against Problem Tickets.● Dealing with Change Manager on the proposed changes in the CAB meeting.

Kolkata

● Managing LAN/WAN/Network Security of Accenture Kolkata delivery center.● Managing a team of 6 L2 Network Engineer.● Configuration and troubleshooting of network equipment such as Cisco Routers, Switches, Juniper Netscreen Firewall, ASA, Juniper SSL VPN box, Packet Shapers, Juniper Switches & SRX Firewall etc.● Ensuring to deliver the services to the internal clients as per the SLA.● 100% adherence of ITSM process (change management, Incident management) along with SAT (System Acceptance Test) process, & service request module before making any changes in the infrastructure.● Dealt with Internal/External Audits (ISO-20k, ISO 27001, BS25999, SAS 70, HSSA audit).● Network high availability test on regular intervals (Quarterly, Bi-Annually & Annually). Actively participation in BCM audits and ensured to remediate the findings, if any.● Conducted Disaster Recovery (DR) test on an Annual basis.● Ensured to maintain Network Availability 99.5% SLA● Actively Participated in New Joiner orientation Programme.● KT session to the Level-1 engineers, new joiner.● Management report preparation on monthly basis (Network Capacity Planning report, Supplier Call Management report, Privilege Access Register, Vlan Inventory report, IP Sheet maintenance).

Kolkata Area, India

● Monitoring and troubleshooting the LAN and WAN of Bharti intra-network (Kolkata, West Bengal, Andaman and Siliguri) from the Bharti DATACENTER.● Setting up Leased Lines E1 with ISDN backup.● Configuring Cisco Router, Switch, Modem (RAD, D-link, G.703, V.35)& troubleshooting for clients ● Configuring Layer 2 switches (1900, 2950 series) and bring it to Productions.● IOS upgradations to the routers and switches as on need basis.● Taking manual backup of critical Network devices on regular basis.● Scanning of the Network devices through Nessus Scan utility tool for vulnerabilities.● Preparing PCR (Policy Change Request) for the route add/change in the network devices (Cisco Switch, Cisco Router, Cisco PIX firewall) as per the business requirement.● Maintaining Asset Database through the IBM Asset Management Tool (AMT).

Kolkata Area, India

● Setting up remote sites with Cisco 2950 & 3750 switches and connect them to the VSNL hub sites.● Configuring the switches as per the defined standard.● Installation & Mounting of Racks, Switches and connect them as per the plan.● Co-ordination with the NOC team during site built up and handover.● Monitoring the Network Devices in the internal network monitoring system.

Kolkata Area, India

● Setting up remote sites with Cisco switches and connect them to the Sify hub sites.● Configuring the switches as per the defined standard.● Installation & Mounting of Racks, Switches and connect them as per the plan.● Co-ordination with the NOC team during site built up and handover.● Troubleshooting the end user Internet/Broadband issues.

Bachelor'S Degree, Commarce, Second

I have completed my Graduation from Bangabasi College of Commerce

Higher Secondary Education, Business/Commerce, General, Second

Secondary