Senthilkumar Raju Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Internal Control, Compliance and Operational Risk

Chennai, Tamil Nadu, India

Support critical and complex PnL batch processing applications.

Chennai, Tamil Nadu, India

Level 1 Support for Fixed Income Trading Desk.

Chennai Area, India

Benefits OnLine (BOL) is a portal for participants, plan sponsors and BankOfAmerica Merrill Lynch administrators (including Plan Administrators, Financial Advisors and Client Service Managers) in Employer Sponsored Benefits Plans.

Chennai

Hands on with leadership qualities and managing the team of 15 with below activities.• Level 1 and 2 Support, proactively monitoring and resolving incidents, implementing solutions, managing problems, manning hotline, ensuring the stability of the ETT systems. • Trace transactions through the system and conduct research beyond basic scripts and monitoring/research tools provided.• Investigating and resolving data quality issues (Reference data, Historical Stats, Market… Show more Hands on with leadership qualities and managing the team of 15 with below activities.• Level 1 and 2 Support, proactively monitoring and resolving incidents, implementing solutions, managing problems, manning hotline, ensuring the stability of the ETT systems. • Trace transactions through the system and conduct research beyond basic scripts and monitoring/research tools provided.• Investigating and resolving data quality issues (Reference data, Historical Stats, Market data).• Investigation of user queries. E.g. Trade breaks, booking issues, locate lookup, client activity report.• Developing and maintaining monitoring/support tools for the production.• Exchange connectivity Work with the exchanges on new connectivity and mandate changes.• Release Deployment Work with development and QA community to rollout new application changes into production environment.• Drive Process Improvements and plant automation.• Responsible for completing Business Continuity Planning.• Work closely with regional counterparts in New York, London, Hong Kong and Tokyo to: Standardize monitoring procedures Provide `follow the sun` support• Incident Management (Exchange outages, Hardware outages, Network outages, Multicast outages, Component failures, latencies)• Problem Management (Root cause analysis and reporting)• Release Management (Change Management Policies for Stability, Venue/App On boarding, Configuration Management, Beta Testing and multi-node rollout, standardized Checkouts and rollbacks)• Knowledge Management (Run books, Teach-ins, Rotations)• Plant Monitoring (Infrastructure and Application Monitoring, ITRS setup and management) • Address Compliance and regulatory inquiries (Finra).• Address and escalate Major client and Project risks.• End of day - Conduct hand-off to Regional / Onshore teams as required Show less

Information Analyst / Team Lead.Lead a team of 7, As a Technical Lead / Subject Matter Expert in designing and developing EAI and ECMS based solutions.Maintain existing Applications and InfrastructureControl Change to Manage RiskContinuously Improve Operational ProcessesManage Internal, External & Customer Relationships

Chennai

Overall responsibility of design of the products and solutions and leading the applications team apart From managing day-to-day operations of the production support team.Design and lead of Credit Card based solution (MasterCard SecureCode) to MasterCard customers.This solution used technologies such as J2EE, Java, OpenSSL and Oracle.

Application Developer, Computer Science

Bachelor Of Engineering (B.E.), Mechanical Engineering