Raju Vadecha Email & Phone Number

Ahmedabad, Gujarat, India

-> Set up and manage employee accounts, permissions, email, antivirus, VPN access, and other services.-> Maintain & upgrade essential IT infrastructure, including operating systems, security tools,applications, servers, email systems, laptops, desktops, software, and hardware.->Performing regular security tests and security monitoring.->Perform routine and scheduled audits of all systems, including backups.->Maintaining networks and network file systems.

Ahmedabad, Gujarat, India

Medusind Solutions-> Working on US helpdesk, providing remote support (TIGHT VNC, MSTSC, and Goto assist) to US users, and resolving their issues before the SLA.-> Attending to all the concerns raised by US users through ticketing portal (Summit) and through mails as well.-> Working on the technical issues and playing the role of mediator between users and NOC teams for core-level issues.-> Managing Office 365 admin portal for all the email operations like Email ID creation, deletion, Modification, DL creation, External Domain accesses, etc. Also working on active directory for all the centralized control on the AD objects.->Also working on active directory for all the centralized control on the AD objects.

Ahmedabad, Gujarat, India

Adani Corporate House-> Answered calls to assist users with an assortment of hardware and software-related issues, providing excellent customer service.-> Assist in triage of phone calls and email-generated tickets to ServiceNow Service Desk.

Ahmedabad, Gujarat, India

Sterling Abrasive Pvt Ltd-> Issues and requests that we commonly dealt with include but are not limited to New users Set up in AD, Citrix access, Microsoft Application problems, printer and phone problems, OS upgrades, hardware, and software problems, and in-house programs-related issues.

Ahmedabad, Gujarat, India

-> Investigate, diagnose, and resolve software and hardware issues.

Master Of Science - Ms, Cyber Security - (Msscs)

Bachelor'S Degree, Computer Application - (Bca), 65.13 %)

Diploma Of Education, Information Technology, 6.50 Cgpa