Worked as a part of the ‘Business Analysis’ work stream for automating ‘personal and business banking’ processes for a leading UK Bank – responsible for identification and detailed assessment of processes feasible for RPA, preparation of High level solution and detailed solution documents and getting them approved by all stakeholders, and working with developers to develop, test, rollout bots with post roll out support Worked as a part of the ‘Functional Transformation’ work stream for a leading bank in Sri Lanka- responsible for Time Motion study of the as-is process, analysis of Sales Force Effectiveness, product wise process re-engineering for CASA, Credit Card, Housing and Personal Finance to improve turnaround time, efficiency and customer experienceWorked with a large banking institution in Middle East for digital transformation of their transaction banking division – responsible for identification of functional and business requirements by analyzing customer journeys and persona requirements, generation of wireframes and final design along with visual design team as the functional SME and development of final productLaid out the non-cash payments landscape within 3 countries for a client who is a is a major ATM and Payments processing service provider for Banks across both cash and non-cash businesses by analyzing the current non cash market landscape, identifying key opportunities, customer requirements and developing the pricing strategy for samePrepared the licensing application for setting up Financial services arm for a leading construction equipment manufacturer by understanding client’s capabilities and evaluating the opportunities within the financial services sectorWorked with a leading consumer electronics company as part of a competitive benchmarking exercise by laying out time trending growth comparison with competitors and by benchmarking on profitability, operations and process parameters against competitors