• Consistently achieve 115% of daily picking targets while maintaining accuracy rate, driving timely customer deliveries• Accurately pick and locate over 2,000 items per shift using handheld scanner, ensuring efficient customer order fulfillment• Maintain high picking quality standards by following proper scanning and verification procedures, contributing to department's 99.5% accuracy rate• Support new team members by sharing best practices and safety protocols, helping maintain smooth operations• Identify and report inventory location issues to leadership, contributing to improved warehouse organization and efficiency

• Support daily management of department duties, including allocating labor, leading meetings, assigning job duties• Providing policy follow-up, attendance tracking• Tracking and reporting of ATS/labor hours• Assisting the floor as an associate resource, training associates and verifying SOP compliance• Ensuring successful area performance, through tracking, reporting and feedback of associate performance• Participates in Operational Excellence initiatives• Monitoring and engaging production duties of associates• Ensuring workflow and daily production goals are met• Reviewing and updating SOP as required• Ensuring work area is clean and organized• Identifying and addressing safety hazards within the work area• Coaching associates to work safely at all times• Ensuring Safety Protocols are practiced at all times

• Processed legal documentation via Adobe Acrobat for property transactions• Managed 50+ monthly applications using Filogix Expert with 100% accuracy• Maintained organized digital/physical filing systems for client documentation• Created Excel dashboards for tracking applications and reporting• Implemented secure data handling for confidential information• Reduced processing time 25% through improved tracking methods

- Created SQL queries for data extraction and analysis- Built interactive dashboards using Excel and Power BI- Prepared monthly performance reports and presentations- Maintained student database and analytics reporting