• Recruiting, hiring and training of new employees, allocating positions and monitoring performance. Cross-trained, developed and coached, with goal setting, for service staff as well as conducting performance appraisals.• Supervision and scheduling of fifteen employees as well as training of new and seasonal staff. Ensure that staff is trained on resolving customer service issues by reaching mutually beneficial results.

● Performance management of employees, providing leadership with policy interpretation and execution. ● Modernized recruiting, hiring processes resulting in a 25% increase in applicants. Completed full cycle recruiting.● Achieved cost cutting measures, saving an average of 40% of expenditures.● Managed Accounts Payables/ Accounts Receivables staff.● Prepare and create job estimates. Liaison with foreman and engineers to ensure the one time completion and requirements were fulfilled.