Strategic Artificial Intelligence Program

#Responsible for managing the production support engagement for different client(s). #Management of day to day client stakeholder, deliverable expectations of the prod support team, SLAs.#Track and manage risks and their mitigation actions#Provide directional support to team for triaging the issue and to come up with the resolution#Provide inspirational leadership to the team and build a talented, cohesive, result oriented & healthy team environment#Identify improvement opportunities to manage the team’s spread to provide 24 X 7 support#Participate in problem management process, root cause identification, tracking the permanent fixes are desirable#Responsible for managing team, strategize build and streamline daily operations.#Responsible for setting the right performance goals to the team, motivate them to stay in the engagement. #Responsible for managing the utilization of the team and maintain the profitability.#Responsible for meeting the SLAs / KPIs targets, metrics management and improvement action plans.Expert in -IBM i(AS/400), Marklogic , Cognos Analytics(CA11), Microstrategy BI , Tableau , Python, R ,AlteryxCertified Business Analytics professional with Architect/Development experience along with extensive systems development .#Impact Platform for Fixed Income, #GPTM#Data Mining, #Statistical/Predictive Modelling, #Business Intelligence

PMO,Project management,Financial reporting,Technology Consulting.#Travelers Insurance, Ace Insurance(Latin America),Walgreens #Life Insurance #Property and Casualty Insurance # Retail and Pharma

#Life Insurance #Property and casualty Insurance#Skandia Insurance, OCBC Bank, WestPac Australia# Certified LOMA Professional

Development and Support of SICS- Credit cards and payments