 Global Security Operation Centre expert for Infrastructure or Data Centre Security Authorization to remediate risk to maintain Data integrity, data confidentiality and System availability as per Segregation of Duties and Audit Compliance Standards for support and projects within client location from last 11 years.  Strong Leadership, Analytical and Interpersonal skills, effective in facilitating, conducting and leading a team of InfoSec Domain across the city as a Service Manager for… Show more  Global Security Operation Centre expert for Infrastructure or Data Centre Security Authorization to remediate risk to maintain Data integrity, data confidentiality and System availability as per Segregation of Duties and Audit Compliance Standards for support and projects within client location from last 11 years.  Strong Leadership, Analytical and Interpersonal skills, effective in facilitating, conducting and leading a team of InfoSec Domain across the city as a Service Manager for Information Security operations & project tracking.  Multi-task-oriented & well-qualified in System/ Network security Tool Administration (SIEM, Firewall, IDS-IPS, Proxy, VA tool), Enterprise Portal administration, OSS/BSS authorization concept, PI authorization concept, Technical Professional with providing expertise and skills in Infrastructure Setup, Systems Analysis, Project monitoring with complete end to end management for more than 11 years in Information Security and relevant 14+ years in IT Service Industry.  Monitoring and review of existing implemented Internal Controls e.g. Change Management Approval, E-CAB approval, Technical Review  Proficient in designing and maintaining IT Security Standard Operating Procedure (SOP), Concept Papers, Baseline Controls as per ISO and PCI-DSS standard, Working Instruction for all Security process and solutions.  Proactive involvement and disciplined driven in IT ISO 27001, PCI-DSS Audit and Business SOD Audit from last 8 years.  Versatile in designing various custom security tools as per IT ISMS guidelines for validating controls for day-to-day security service delivery activities.• Rakesh's experience spans:- Cybersecurity- InfoSec Operations Mgmt- ISO Standards- Data Centre- Application Security Mgmt - VA&PT Mgmt- Patch Mgmt - Risk Assessment - Remediation Mgmt - Project/ Program Mgmt- Cross-Functional Team Coordination- Customer Relationship Mgmt- Training & Development- Info Security Key Area’s and Baseline Show less

SIEM solutions – Symantec Security Information Manager/ RSA Security Analytics• Fine tuning infrastructure by removing unwanted traffic• Identifying threats/attacks by real time monitoring/dashboard• Creating custom filters/correlation rules• Raising incident and performing RCA for specific incidents• Coordinating with respective technology towers for remediation• Creating dashboards for different scenarios• Security Incident Investigation and… Show more SIEM solutions – Symantec Security Information Manager/ RSA Security Analytics• Fine tuning infrastructure by removing unwanted traffic• Identifying threats/attacks by real time monitoring/dashboard• Creating custom filters/correlation rules• Raising incident and performing RCA for specific incidents• Coordinating with respective technology towers for remediation• Creating dashboards for different scenarios• Security Incident Investigation and management• Monitor the security of critical systems (e.g., e-mail servers, database servers, web servers, etc) and changes to highly sensitive computer security controls to ensure appropriate system administrative actions, investigate and report on noted irregularities.• Analyzing Zero Day alerts and initiating necessary action to be secured against new vulnerabilities.• Analyzing DDOS attack alerts and co-coordinating with respective team to find out affected services and taking necessary action to mitigate the issue.• Monitoring network malicious traffic through NIDS alert and doing in-depth analysis to get the systems free from malware.• Doing proxy log analysis to find our system or user activity details.• Monitoring and providing support for Phishing, SPAM or mail with malicious link or attachment.. • Recommendations for Arcsight/McAfee/RSA Analytics rule optimization to attenuated false positive incident reporting.• Working with Global Security Incident Management team to provide 24 * 7 supports for quick remediation for all internal as well as external Information Security Incidents on immediate basis as per Severity of the incident.• Provides SIEM weekly report to management about the team performance.• Involved in internal and external audit as and when it happens.• Vulnerability Assessment • Performing vulnerability assessment of network devices, servers as per defined scope• Creating scan policies as per the requirement• Performing manual assessment on the VA reports generated from tool Show less

• Administration, configuration & reporting of SSIM• Installation, configuration, administration & reporting of Wensense content gateway & Websense Web filtering (ver. 7.7.3 Appliance-V10K)• Administration, configuration & reporting of SSIM• Administration, configuration & reporting of IBM proventia (GX5108)• Handling the security incident, monitoring and response including event log monitoring, event correlation and analysis• Change Management & Review, Security Incident… Show more • Administration, configuration & reporting of SSIM• Installation, configuration, administration & reporting of Wensense content gateway & Websense Web filtering (ver. 7.7.3 Appliance-V10K)• Administration, configuration & reporting of SSIM• Administration, configuration & reporting of IBM proventia (GX5108)• Handling the security incident, monitoring and response including event log monitoring, event correlation and analysis• Change Management & Review, Security Incident Management• Coordinating with clients & other technical engineers for translating the security and business requirements into technical designs• Working on day to day issues & resolution/closure of the same as per defined policies by the organization• Perform self-assessment for the processes and procedures defined by the client for security operations to ensure compliance and to verify and close any deviations in the process defined• Accountable for the maintenance of administrative, technical, and physical controls for ensuring confidentiality, integrity, and availability of the client's information assets• Handling the security incident, monitoring and response including event log monitoring, event correlation and analysis. In depth analysis of suspicious events, network troubleshooting and reporting• Coordinating with clients & other technical engineers for translating the• Security and business requirements into technical designs Show less

• Demonstration of Network Security and Network Management Products• Plan, implement and train of security products for the corporate clients• Providing remote support services to our client base on AMC. If necessary provide onsite support.• Preparation of Monthly health checklist for all Mumbai Client location IT Security products based on the requirement.• AV and Microsoft patch management for all endpoints and domain servers. • Responsible for Backups of all security… Show more • Demonstration of Network Security and Network Management Products• Plan, implement and train of security products for the corporate clients• Providing remote support services to our client base on AMC. If necessary provide onsite support.• Preparation of Monthly health checklist for all Mumbai Client location IT Security products based on the requirement.• AV and Microsoft patch management for all endpoints and domain servers. • Responsible for Backups of all security applications and devices• Working on the tickets assigned and closure of the assigned task within defined SLA• Troubleshooting of day to day issues/Calls, adhering to defined SLA and policies as per ITIL framework• Responsible for document creation and management, system design and end-user troubleshooting Projects Handled• Kuoniindia Private Limited: Successful Implementation of Symantec Critical System Protection 2008.• I L & F S Limited: Successful Implementation of Symantec mail security & Mail Security for Domino in year September 2008.• Tata Memorial Hospital: Successful deployment of mail security, Symantec Critical System Protection and Symantec Enterprise Security Manager, January 2008.• Maharashtra Sales Tax: Successful Implementation of Symantec Critical System Protection, Symantec Mail Security 8300 series Appliances, Symantec Security Information Manager 4.6 (SSIM) in year January 2009. • Nicholas Piramal: Successful Implementation of Juniper SSG Series firewalls and Juniper IDP800 with Single Centralized Netscreen Security Manager Express (NSM) server in all over India, March 2009.• Syntel Ltd: Successful Implementation of Symantec Enterprise Security Manager in year September 2008. Show less

• Handling Escalation as well as providing technical support to fellow team members• Responsible for all major activities and new up-gradation on site• Co-ordinate with the IT Team to sort out any major problem, this involves testing and troubleshooting the problem• Troubleshooting of Hardware, Operating System and Network• Expertise in Internet Services• Installation and configuration of Active directory services server (windows 2000)• Installation and configuration of… Show more • Handling Escalation as well as providing technical support to fellow team members• Responsible for all major activities and new up-gradation on site• Co-ordinate with the IT Team to sort out any major problem, this involves testing and troubleshooting the problem• Troubleshooting of Hardware, Operating System and Network• Expertise in Internet Services• Installation and configuration of Active directory services server (windows 2000)• Installation and configuration of Windows update services server• Creating Users, Groups, Assigning rights and Creating Login Scripts• Downloading of latest patches and its implementation on systems• Configuration & troubleshooting of MS Outlook at client end• Configuration & troubleshooting of Lotus Notes at client end• Uploading & Deployment of Image (OS) through WDS (Windows Deployment Server) & RIS (Remote Installation Server)• Troubleshoot client’s issues & providing proper solution• Design & Implemented joining different locations domain with trust relationship.• Looking after maintenance of hardware of various brands including Compaq, HP, IBM, Dell, WIPRO etc• Installation, maintenance of other computer peripherals such as printers, modems, CD Drives and Writers• Configure the proxy on the client sides (so user can use the internet) • Troubleshooting & configuring Wi-Fi (Wireless) at client end• Installation of Anti Virus software’s on client systems• Remotely installation and troubleshooting of software• Troubleshooting the issues in different process specific tools for all process/functions running in WBPO• Configuring & Maintaining Avaya IP phones for Voice based processes• Troubleshooting of Citrix based software, and also taking care of call monitoring issues over nice Show less