Rakesh Jain Email & Phone Number

Hyderabad Area, India

Hyderabad Area, India

Hyderabad Area, India

• Responsible for the P&L of the processes under my portfolio.• Responsible for developing new contact centers for the business and managing the existing centers for running offered Tele-marketing campaigns in US/UK/Australia Consumer Base.• Oversees the campaign’s daily operations and its various components, ensuring compliance with set goals with high regard to the bottom-line.• Develop and apply knowledge of market and competitive environment for vertical and sub-verticals in solutions offered.• Updating existing centers with the change in the process and current market trends.Training and Retraining the existing centers and new centers on the process.• Supervise everyday function of department operating process and increase efficiency for partner centers.• Monitoring the performance of campaigns and other marketing efforts, evaluating them and taking proper measures to improve the performance.• Planning and execution of marketing projects and campaigns. Ideation and creation of collateral, distributing them in various media and social platforms and measuring its impact and effectiveness.• Strategic planning and execution to enhance profitability, productivity, and efficiency throughout the campaign’s operations.Setting and encouraging high standards of performance and professionalism, in line with SLA’s and KPI’s set.• Continuously investigates and introduces process improvement measures and present suggestions to the Management for consideration.• Proactively investigates and responds to any instances of potential fraudulent internal and/or external activities and reporting outcomes.• Possesses strong business and industry acumen, and uses this knowledge to initiate and/or develop strong client relationships and contribute to negotiations.Specialties:Project Management, Client Relationship Management, Business Development & Sales, Analysis and Strategic Consulting, Facilitation/Training, Cultural Competency, Supplier Diversity.

Pan India

Handling Business Development and performance management of existing Business. Planning and implementing new business strategies to maximize productivity.

Hyderabad And Chennai

Managing a team of Career Development Managers and Counselors to help them enroll students for admissions. Various business promotional activities including but not limited to Road Shows, Campus Guidance Seminars, Promotional Events etc.

Hyderabad Area, India

Plan & conceptualize various strategies to achieve business goals from global accounts (companies having presence in India, Middle East, and different locations of the world for high value sales of its product aimed towards the growth in business volumes as well as profitability.Make fact-based decisions regarding marketing strategy to develop the product as a brand while designing effective and cost-efficient implementation programs based on Customer Analysis, Competitive Analysis, Collaborator Analysis and Industry & Company Analysis.Managing the 2 channel partners in gulf to enhance business development and working closely with them. Setting targets and goals with regard to monthly revenue and other performance parameters as per the pre-decided business plan and facilitating achievement of these targets through sound team and channel management techniques.Managing the Key and core (High valued) clients brought in by the 2 channels as well as identifying and developing new sales opportunities in order to deepen market penetration and enhance the client base of the organization along with the channel partners

Hyderabad

I handled a shift of about 35 to 40 people and have had 0% attrition with 93% attendance for a period of 2 yrs and have helped 4 people move up the ladder in the office

Handling a team of 15 members.

re verification of sales calls with bad recording

Bachelor'S Degree, Commerce, First Class

Activities and Societies: Debate, Elocution, Cricket, Bachelor of Commerce

Ssc, Secondary Education And Teaching

Activities and Societies: Cricket, Kho Kho, Debate, Dance