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Rakesh Krishnamoorthy Email & Phone Number
Production Operations and Incident Management Specialist
at
Orion Labs Inc
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Production Operations and Incident Management Specialist
Location
Canada
Company size
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Quick answer
Rakesh Krishnamoorthy is listed as Production Operations and Incident Management Specialist at Orion Labs Inc, a with 7 employees, based in Canada. AeroLeads shows a matched LinkedIn profile for Rakesh Krishnamoorthy.
Rakesh Krishnamoorthy previously worked as Identity and Access Management Analyst at Orion Labs Inc and Associate at No Frills. Rakesh Krishnamoorthy holds Master'S Degree, Business Administration And Management, General, 88.93 Gpa from Trent University.
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Orion Labs Inc
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Profile bio
About Rakesh Krishnamoorthy
Thanks for taking the time to get to know me better through my LinkedIn profile. I appreciate you stopping by!I'm a dedicated Identity and Access Management Professional with 3 years of experience in the IT industry, specializing in SailPoint IdentityIQ. Proficient in installation, configuration, customization, and integration of Sailpoint IdentityIQ with diverse enterprise systems.Areas of Expertise:Application OnboardingUser Provisioning and De-ProvisioningCertificationsLifecycle EventsRole Management
Current workplace
Rakesh Krishnamoorthy's current company
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Orion Labs Inc
5 roles
Rakesh Krishnamoorthy work experience
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Identity And Access Management Analyst
Current• Extensive expertise in onboarding applications to SailPoint IQ utilizing a variety of connectors, including JDBC, Active Directory (AD), Delimited File, and Web Services.• Designed, developed, deployed, and documented several SailPoint Identity IQ solutions, including access provisioning, identity lifecycle management, and role-based access control for onboarding and offboarding users.• Translating business requirements into technical specifications for IAM solution development and configuration, collaborating with internal and external stakeholders to ensure clear requirements traceability throughout the project lifecycle.• Developing workflows, and rules to seamlessly integrate IAM processes by identifying gaps and automation opportunities.• Providing ongoing support and maintenance for IAM systems, addressing user issues, and implementing enhancements.• Scheduling certifications for audit and timely access reviews.
Sep 2023 - Present
Associate
• Responsible for providing excellent customer service by addressing questions and resolving complaints related to order status, inventory, and billing queries.• Greeted customers and handled their inquiries to identify the reason, resolving issues within the scope or directing them to the appropriate departments based on their needs.• Responded to customer complaints professionally and attempted to resolve them successfully following established guidelines. Diagnosed product/service issues and provided continuous support to customers.• Built long-term relationships and trust with customers through open and interactive communication. Utilized appropriate methods/tools to ensure the provision of accurate, valid, and comprehensive information.• Directed customers to the proper channels or resources for resolution, efficiently guiding them to self-service tools, referring them to channel partners, or facilitating transfers to appropriate skill groups within the network.
Jan 2023 - Sep 2023
Cyber Security Analyst
Awards and Appreciation:1. Continuous Feedback Star Certificate - Nov 20222. On The Spot Award - Jun 2022 and Sep 2022
Oct 2021 - Jan 2023
Cyber Security Analyst - Trainee
Awards and Appreciations:1. Special Initiative Award - Feb 2021
Oct 2020 - Sep 2021
4 education records
Rakesh Krishnamoorthy education
Master'S Degree, Business Administration And Management, General, 88.93 Gpa
B.E, Mechanical Engineering, 8.47 Cgpa
93 %
Sunbeam Matriculation And Higher Secondary School.
9.2 Cgpa
Vedavalli Vidyalaya
FAQ
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What company does Rakesh Krishnamoorthy work for?
Rakesh Krishnamoorthy works for Orion Labs Inc.
What is Rakesh Krishnamoorthy's role at Orion Labs Inc?
Rakesh Krishnamoorthy is listed as Production Operations and Incident Management Specialist at Orion Labs Inc.
Where is Rakesh Krishnamoorthy based?
Rakesh Krishnamoorthy is based in Canada while working with Orion Labs Inc.
What companies has Rakesh Krishnamoorthy worked for?
Rakesh Krishnamoorthy has worked for Orion Labs Inc, No Frills, and Tata Consultancy Services.
Who are Rakesh Krishnamoorthy's colleagues at Orion Labs Inc?
Rakesh Krishnamoorthy's colleagues at Orion Labs Inc include Venkatesh A. and Navneet Kaur.
How can I contact Rakesh Krishnamoorthy?
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What schools did Rakesh Krishnamoorthy attend?
Rakesh Krishnamoorthy holds Master'S Degree, Business Administration And Management, General, 88.93 Gpa from Trent University.
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