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Rakesh Kumar is listed as Network Operations Analyst at Huawei, a with 142063 employees, based in City of Johannesburg, Gauteng, South Africa. AeroLeads shows a matched LinkedIn profile for Rakesh Kumar.
Rakesh Kumar previously worked as Manager at Huawei and Deputy Manager at Huawei. Rakesh Kumar holds Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering from Sabarmati University.
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At Huawei, our commitment to service excellence is embodied in my role as a Manager and Network Operations Analyst. With a solid foundation in customer service operations and support management, we have consistently delivered high-quality service and operational efficiency. Our focus is to ensure customer satisfaction and seamless support, leveraging my skills earned over years of dedication in the field.Certified as a Scrum Master and in IP technology, I have been instrumental in driving our team's agility and precision to meet the dynamic needs of our clients. Huawei's vision for innovation and excellence in telecommunications resonates with my mission to enhance service delivery. Mastery of English and Hindi enriches our team's capability to cater to a global clientele.
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• Tracked and maintained network sustainability & availability KPIs for RAN 2G, 3G, LTE, 5G NR systems.• Provided high-level support to resolve complex network issues and managed customer relationships.• Oversaw team performance in handling work orders and customer service requests.• Conducted Worst Cell Analysis for LTE accessibility, retainability, and throughput issues.
Bangalore
• Led 2nd Level Assurance Back Office support, ensuring network performance compliance.• Managed team operations to meet SLA/WLA standards for optimal RAN network operations.• Spearheaded critical network outage resolutions, maintaining SLA compliance.• Coordinated with cross-functional teams to minimize downtime and resolve escalations.
Banglore
• Led back-office operations, troubleshooting, and support for RAN-related issues across the EC region.• Ensured seamless coordination between front and back offices, reducing downtime and improving network efficiency.• Managed a team responsible for resolving technical issues related to site and sector downtime, ensuring prompt restoration and smooth network performance.
Noida
• Led BSC integration and migration projects, ensuring seamless IP GB & A Interface IP Migration and site integration.• Managed 2nd Level Assurance projects for Vietnam Mobiles, Idea, Vietnam Mobiles, and Bharti Airtel.• Troubleshot BSS issues, managed TT & CSR, and planned Change Requests for network nodes.
Noida Area, India
• Managed projects for MS - 2nd Level Assurance for clients such as Idea, Vietnam Mobiles, and Bharti Airtel, ensuring seamless operations and client satisfaction.• Troubleshot BSS issues, managed TT & CSR related to access network, and actively participated in weekly governance meetings with customers to address concerns promptly.• Successfully implemented solutions that led to improved network performance and customer experience, showcasing strong problem-solving skills and technical expertise.
Integration & Commissioning of Ericsson 2G Core Switches
New Delhi Area, India
Deal with the Telecom Implementation for Ericsson India Pvt. Ltd.Telecom involving Set-up Infrastructure and installation & Testing Support of MSC, BSC, HLR, RBSC system (GSM Technology) for Ericsson Switch.3G Network setup with MSC-S , MGW, RNC, SGSN, GGSN.
Other employees you can reach at huawei.com. View company contacts for 142063 employees →
Omer Yousif
Colleague at HuaweiBaghdad, Baghdad Governorate, Iraq
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XP
Xin Pan
Colleague at HuaweiShenzhen, Guangdong, China
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赖
赖亚奇
Colleague at HuaweiGuangzhou, Guangdong, China
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Mohamed Elshaer
Colleague at HuaweiCairo, Egypt
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Sl Co
Colleague at HuaweiEmmen, Drenthe, Netherlands
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Sangra Ogoye
Colleague at HuaweiNairobi County, Kenya
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JY
Jiandong Ye
Colleague at HuaweiShanghai, China
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朱
朱家莹
Colleague at HuaweiShenzhen, Guangdong, China
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EF
Eva Flores
Colleague at HuaweiVenezuela, Bolivarian Republic Of
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PM
Pavli Mele
Colleague at HuaweiDüsseldorf, North Rhine-Westphalia, Germany
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Quick answers generated from the profile data available on this page.
Rakesh Kumar works for Huawei.
Rakesh Kumar is listed as Network Operations Analyst at Huawei.
Rakesh Kumar is based in City of Johannesburg, Gauteng, South Africa while working with Huawei.
Rakesh Kumar has worked for Huawei, Ericsson, and Sect Electronics Pvt Ltd.
Rakesh Kumar's colleagues at Huawei include Omer Yousif, Xin Pan, 赖亚奇, Mohamed Elshaer, and Sl Co.
You can use AeroLeads to view verified contact signals for Rakesh Kumar at Huawei, including work email, phone, and LinkedIn data when available.
Rakesh Kumar holds Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering from Sabarmati University.
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