Rakesh Kumar Email & Phone Number

Registering Customer complaints, making the Corrective action, analysing the complaints & Control Plan and providing the feed back to Customers.Finalising Annual Maintenance Contracts with the clients; issues pertaining to customer complaints & warranty.

Profile& ResponsibilitiesCurrently working in Singapore based IT; Handling all production activities for Memory devices SDRAM Memory Modules, USB DRIVES & Testing of Memory chips.

is Singapore based IT company with the collaboration of MICRON as sales & business Partner dealing in Memory Devices in all over the world. Except memory devices it is dealing also in industrial Security Systems. Responsibilities in OM NANOTECH are given below. Production planning and Focus on productivity.Memory chip testing for SDRAM & USB FLASH DRIVESMT Production on two YAHAMA SMT lines for SDRAMModule testing as per customer technical requirementsHandle the Manpower (Approx 100)Rework production RAM (SDR,DDR-1,DDR-II,DDR3 & PENDRIVE) as per testing needRMA & correction action on RMA productsCustomer technical requirements & discussion on coming new ordersResponsibility to solve the Problem at the customer end under Warranty Period.Developing the New SPD program as per the ProductionSharing Technical knowledge with the R&D, QA & EDP peoples whenever required to improve our production by resolving different issues.

Successfully handled the implementation & finalization of new product BOM , RoHs Compline production functions. Handled maintenance of hardware Oversaw ISO 9001:2000 documentation & internal audits; monthly 5S & ESD audits; ERP implementation, implementing the kaizen for make smooth process of production. TECHNICAL ACTIVITY UNDERTAKEN Streamlined fault finding in PCB Analysis the stage rejection of component (SMT, through hole & magnetic component) According to fault finding.Continuous audit of job worker regarding SMT & THROUGH hole production process. Discuss the quality issue, rejection level, take feedback for component handling. Give the feedback of component failure in process to the R&D & Quality.Implements fixture & jigs for smooth the productionRegarding SMT Component Production, I am familiar to SMT, wave soldering machine, stencils (glue, paste).I am familiar to total OEM in electronic industry. Compatability of UP grade & Down grade PCB with Different Memory chips as per memory capacity

is a reputed name in manufacturing & supply of Color Television, DVD Players & Various Electronic Manufacturing Services. Dixon Technologies (INDIA) Pvt Ltd. Noida is an ISO-9001: 2000 &14001:2001 Certified company. Our main customers; & WESTON COLOUR TV is our own OEM Product.