Rakesh Kumar Email & Phone Number

Bengaluru, Karnataka, India

Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.Reviewed customer service agreements for terms and conditions pricing and accuracy.Recruited and hired top-level talent to add value and expertise to sales department.Closed lucrative sales deals using strong negotiation and persuasion skills.Met with clients, delivering presentations and educating on product and service features and offerings.Promoted continuing education opportunities for sales team to bolster skills and add value to department.Resolved customer issues quickly to close deals and boost client satisfaction.Established and cultivated solid business relationships with new or existing customers.

Bengaluru, Karnataka, India

Analyzed past sales data and team performance to develop realistic sales goals.Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.Researched sales opportunities and possible leads to exceed sales goals and increase profits.Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.Evaluated suppliers to maintain cost controls and improve operations.Onboarded new employees with training and new hire documentation.Developed sales strategy based on research of consumer buying trends and market conditions.