Duty Manager
CurrentWith over a decade of experience in the retail and liquor industries, I currently serve as a Duty Manager at New World, where I lead a team of 30+ staff across all departments, including the liquor department. I’m responsible for ensuring smooth daily operations, maintaining high standards of customer service, and overseeing team performance to create an efficient, welcoming environment for customers.My management approach is rooted in clear communication, teamwork, and community focus. I hold a liquor license and management-level certificate, equipping me with the expertise to uphold regulatory compliance and foster a responsible shopping experience. My background includes extensive knowledge in inventory management, conflict resolution, and operational strategies that keep departments running efficiently even during peak times.Passionate about learning and community safety, I am dedicated to contributing positively to my community, ensuring a safe environment for everyone, and helping shape a strong, supportive atmosphere for our younger generation. Open to connecting with like-minded professionals who value service excellence and community impact.