Rakesh Kumar Email & Phone Number

Currently Holding Function Designation as Revenue Management Officer (RMO).Job Description:1) Improvement in district Billing Efficiency through photo analysis, CP analysis/meter data analysis of suspected theft casesa) Load booking of DT/DAE & improvement in strike rateb) Smart meter data analysis2) Reduction of Provisional billing through different initiativesa) Improvement in master data repository.b) Final PL count at month end.3) Safety Consciousness:I. Operations / Network serv. & Quality.a) Suraksha Portal Entries of Unsafe situation/ unsafe act/ Near missb) Participation in Safety Talks (Zonal offices & Major buildings)II. Non-Operations (Back offices, HR, IT, F&A, Commercial etc.) 4) Improvement of base performance reading as per given targets through OCR implementation.5) Consumers Not Billed for more than 60 days - all segments in each month for all Categories.6) a) Reduction in invoice reversal casesb) Reduction in External Reading & bill distribution complaintsc)Ensure Delivery of bills 15 days prior to due date.7) Resolution & Billing of Bill stop cases & Order reversal but not billed cases within 2 working days.8) Resolution of Timely PA Compliance of all Reading and Bill distribution Related MRG complaints.9) Analysis of Suspected DT/DAE/Misuse Cases and provide Quality Lead to enforcement for load booking.10) "Cross- Check & monitoring of Meter Reading and Bill distribution through quality through photo-checking, shadow meter reading of repository cases, consumer calls, site visit, POD QC.11) Activation of stop paper bill & implementation of spot billing.12) Ensuring quality & accuracy of information captured by Meter Reading Agency.Currently Holding Function Designation as Revenue Manage

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  Delhi University

  Business/Commerce, General