EXPERIENCEJanuary 2017 - CurrentArea Manager Jiva Ayurveda Retail Ltd | Patna, BiharManaging the retail outlets of Jiva Ayurveda in Bihar, Jharkhand, WestBengal, and Chhattisgarh•Built sales to over 65 Lakh by effectively rolling out new programsacross 8 regional stores.•• Resolved customer complaints regarding sales and service.Oversaw the recruitment process for new staff members includinginterviewing and training.•Maintained an up-to-date knowledge of industry trends, legalrequirements and competition activities.•• Conducted market research and reported on competitors.October 2013 - December 2016Clinic Manager Jiva Ayurveda Retail Ltd. | Patna, Bihar•Managed the retail outlet at PatnaCollaborated with multi-disciplinary staff to improve overall patient careand response times.•Developed relationships with healthcare providers to sustain strongreferral pipeline.•Managed daily operations of the clinic, including schedulingappointments and assigning staff.•• Recruited, hired and trained new medical and facility staff.January 2008 - September 2013Store Manager ESSAR Group in The Mobile Store Ltd | Mumbai•Managed the retail outlet in Patna and MumbaiShowcased and built visually appealing displays and signs to encouragecustomers to buy specific products.•• Trained and mentored associates to teach daily tasks and procedures.Managed inventory tracking and physical inventory counts to minimize
Listed skills include Store Management, Retail, Telecome, Team Management, and 7 others.