Rakesh Kumar Pradhan

Rakesh Kumar Pradhan Email and Phone Number

QA Manager @ ConverseNow.AI | Certified Scrum Master, ISTQB CTFL
Rakesh Kumar Pradhan's Location
Bengaluru, Karnataka, India, India
About Rakesh Kumar Pradhan

As a QA Manager at ConverseNow.AI, I lead a team of QA engineers who ensure the quality and performance of AI-powered chatbots for various domains, such as Food Industry for restaurants. I have over 7 years of experience in quality and automation management, working with cutting-edge technologies and frameworks.I am passionate about delivering high-quality products that meet the needs and expectations of the end-users and clients. I am skilled in QA automation, test automation frameworks, API testing, scrum, and agile project management. I hold the Certified Scrum Master (CSM) and the ISTQB Certified Tester Foundation Level (CTFL) credentials, as well as an Executive Master Program in Business Administration from IIBM Institute of Business Management and a Bachelor of Engineering in Computer Science from Jawaharlal Nehru Technological University.

Rakesh Kumar Pradhan's Current Company Details

QA Manager @ ConverseNow.AI | Certified Scrum Master, ISTQB CTFL
Rakesh Kumar Pradhan Work Experience Details
  • Conversenow.Ai
    Qa Manager
    Conversenow.Ai Jul 2023 - Feb 2024
    Bengaluru, Karnataka, India
    1. Participated in regular meetings with upper management to communicate accomplishments, plans and issues as well as any risks to the project's progress. 2. Defined testing strategies based on project requirements. 3. Increased test artifact documentation more than 100% across all applications supported.4. Helped set annual goals and continuous improvement initiatives to drive an average of 6% annual increase in prevention savings. 5. Compiled test results and updated senior management on project status for weekly MIS reporting.6. Implement a robust process for the resource management of test analysts ensuring there is clear visibility of where resources are allocated against workload and that this information is readily available to stakeholders.
  • Instant Systems Inc
    Qa Manager
    Instant Systems Inc Oct 2022 - Jun 2023
    Bengaluru, Karnataka, India
    1. Overseeing all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.2. Manage and communicate defects and blockers with the wider project and release team, planning and scheduling further test cycles and retesting as appropriate.3. Responsible for providing guidance and advice to Projects on all aspects of testing including scope, deliverables, estimates, resources, tools and required QA resource skill sets.4. This also includes responsibility for delivery of the Project Test Strategy, Test Plans and managing test activities through the SDLC.5. Ensure the team documents each aspect of a system or application as a reference for future upgrades and maintenance.
  • Kore.Ai
    Test Lead
    Kore.Ai Aug 2021 - Oct 2022
    Hyderabad, Telangana, India
    1. Work closely with Delivery Head & QA Team to define and embed overall testing strategy for the company to cover functional testing, automation testing and defect management.2. Build and maintain relationships with Project & Programme Managers to influence their decisions regarding the approach to the testing of new/changed software applications & services.3. Work with business analysts to develop acceptance criteria for user stories and identify areas for further test script coverage.4. Identify and communicate any risks that may affect the scheduled release and identify mitigation measures.5. Provide test completion reports including both execution metrics and defect details and communicate these with business stakeholders.6. Identify opportunities to automate our testing, creating, and managing appropriate automation scripts.7. Identify new ways of working and supporting technologies that will assist the team in becoming more efficient and delivering a higher quality of testing service to the business.
  • Kore.Ai
    Associate Test Lead
    Kore.Ai Sep 2020 - Jul 2021
    Hyderabad, Telangana, India
  • News Uk Technology
    Associate Test Lead
    News Uk Technology Mar 2017 - Sep 2020
    Bengaluru, Karnataka, India
    1. Developed and maintained automated Python scripts for News UK websites, which includes the SUN, the TIMES and the SUNDAY TIMES and supports different functionalities: searching for an article, Login functionalities, and browsing through different sections of the news website, etc.2. Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective testing solutions.3. Driving multiple quality initiatives in coordination with the QE leads and other development managers.4. Prepare and allocate test plans to external testing resource during busy periods, taking responsibility for the quality of execution and defect reporting to ensure standards are maintained.5. Hold regular 1-to-1 meetings with direct reports and team meetings to ensure the team are kept up to date with developments within the department.
  • Infosys Ltd
    Senior Test Analyst
    Infosys Ltd Nov 2012 - Feb 2017
    Bengaluru, Karnataka, India
    1. Reviewed business requirements, IT design documents and prepared test plans which involved various test cases for all assigned module/projects. 2. Interact with developers and business analysts to perform various types of testing throughout software testing life cycle (STLC) and bug life cycle (BLC).3. Involve in test cases review meeting along with the test lead.4. Worked with development teams investigating and correcting software bugs based on the test results.5. Propose suitable test approaches and create test plans including functional, smoke, system, regression, integration, and exploratory testing runs as appropriate.6. Performed manual testing for each build and release process by managing code freeze, wrote daily test plans with google sheets, and logged an average of four bugs per day in JIRA.
  • Icici Bank
    Officer
    Icici Bank Jun 2010 - Sep 2012
    New Delhi, Delhi, India
  • Sutherland Global Service Limited
    Associate
    Sutherland Global Service Limited Jul 2009 - Dec 2009
    Visakhapatnam, Andhra Pradesh, India
  • Velox Computer Services Private Limited
    Software Engineering Trainee
    Velox Computer Services Private Limited Dec 2008 - Jun 2009
    Visakhapatnam, Andhra Pradesh, India

Rakesh Kumar Pradhan Education Details

Frequently Asked Questions about Rakesh Kumar Pradhan

What is Rakesh Kumar Pradhan's role at the current company?

Rakesh Kumar Pradhan's current role is QA Manager @ ConverseNow.AI | Certified Scrum Master, ISTQB CTFL.

What schools did Rakesh Kumar Pradhan attend?

Rakesh Kumar Pradhan attended Iibm Institute Of Business Management, Jawaharlal Nehru Technological University, Hyderabad.

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