Rakesh Kumar Sah Email and Phone Number

● Sourced & Screened candidates according the job requirements and skills required to submit the profiles.● Develop and implement effective recruitment strategies to attract and retain high-quality talent.● Sourced & Screened on jobs like: Software Developer, Programmer, Application engineer, Agile Coach, System Administrator, System engineer, Desktop technician, UI/UX designer, Data Engineer, Procurement Coordinator, Inventory Analyst, Electro mechanical, Electrical Assembler, Mechanical Technician, Contract Manager, Construction Manager, Program Manager, Business Analyst, Operations Coordinator, Financial Analyst, CSR, Data Centre Technician, Building Engineer, Program/Project Analyst,● Search for candidates using various sources such as databases, internet recruiting resources, networking, employee referrals. ● Interview job applicants as part of the screening process to get information on their work history, job skills, training and education, and inform them of the position’s duties and responsibilities, compensation, benefits and working conditions. ● Coordinate and facilitate client-candidate interviews, managing feedback and ensuring a positive experience for all parties.

• Worked as process associate, responsible for handling the backend process of all document verification and Core banking process of NAB (National Australia Bank):• Performed various functions on home loan applications such as handling client requests on home loan applications, verifying home loan requests, talking to clients over the phone• Act as a point of contact between loan officers, underwriters, and clients. • Gather all required data from clients (Liabilities and assets) • Responsible for Internal and external KYC, Liabilities verification of the customer, credit score inquiry, Verification of documents communicating to Bankers, and collecting all outstanding things related to mortgage verification• Responsible for crediting loans to particular liable accounts according to their loan documents.• Open and close the Loan accounts (Home Loans, Business Loans, Market Loans, etc) as per customer request and disburse the funds accordingly and quality Assurance.• High performing risk–focused unit (As This Is Drawdown Work of Loan accounts in NAB) and strong computer networking and productivity software skills. As we work On Seibel, E-bobs etc.• Working in a team of 50 members, in business banking (EFS Express financial services, EAE express application Entry & EDD Express drawdown).

• Responsible for handling all inbound calls from Airtel customers regarding their billing, internet, and all type of problems related to the connection.• Handled multiple customer requests, internal process, Inquiries over the call, email and chat.• Multiple inbound calls from customers with 98% satisfaction score