Experienced Sr. Manager with a proven track record in the dynamic realm of financial services. Adept in overseeing Service Delivery, conducting detailed Requirements Analysis, and excelling in Customer Relationship Management (CRM). My expertise extends to driving Business Process Improvement initiatives, navigating Internal & External Audits, and managing Controls. Proficient in managing Fees & Billing, conducting precise Cash/Position reconciliations, and contributing to the intricacies of Investment Banking. Committed to delivering results through a strategic and collaborative approach.