Rakesh Prakash Email & Phone Number

Bengaluru, Karnataka, India

● Successfully identifying requirement scope and documenting identified CRs, resulting in a clear understanding of the project requirements and effective communication with the customer.● Preparing a Solution Design Document and guiding developers on the development of the solution, resulting in a well-designed and efficiently developed solution.● Assisting onsite engineers during SIT and UAT of the solution, clarifying questions from the customer and ensuring a smooth testing… Show more ● Successfully identifying requirement scope and documenting identified CRs, resulting in a clear understanding of the project requirements and effective communication with the customer.● Preparing a Solution Design Document and guiding developers on the development of the solution, resulting in a well-designed and efficiently developed solution.● Assisting onsite engineers during SIT and UAT of the solution, clarifying questions from the customer and ensuring a smooth testing process.● Pursuing the customer for signoff once the UAT is completed, ensuring project completion and customer satisfaction.● Participating in the handover of the solution to the support team, ensuring that the deployed solution is fully supported and meets customer needs. Show less

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

● Successfully participating in discussions with the customer on new requirements to be included in the product, resulting in the identification of valuable new features and improvements.● Discussing the feasibility of the solution and timelines with the engineering team, ensuring that realistic plans are developed for solution delivery.● Preparing a plan for solution delivery, ensuring that resources are effectively utilized and the solution is delivered on time.● Ensuring that the… Show more ● Successfully participating in discussions with the customer on new requirements to be included in the product, resulting in the identification of valuable new features and improvements.● Discussing the feasibility of the solution and timelines with the engineering team, ensuring that realistic plans are developed for solution delivery.● Preparing a plan for solution delivery, ensuring that resources are effectively utilized and the solution is delivered on time.● Ensuring that the solution delivered to the customer is of high quality, resulting in positive customer feedback and satisfaction.● Participating in weekly customer calls for progress and addressing any concerns on the solution in production, ensuring that any issues are resolved quickly and effectively.● Guiding the team of developers for delivering the solution as per the requirement and addressing any clarifications, resulting in a well-designed and efficiently developed solution. Show less

Bengaluru, Karnataka, India

● Successfully identified and implemented new changes to a Mobile Financial Services product, resulting in improved functionality and customer satisfaction.● Effectively managed the entire change process, including documentation, solution development, testing, and deployment, resulting in a smooth and efficient process.● Developed and deployed reports that provided valuable insights to customers, resulting in improved decision-making and business growth.● Developed a comprehensive… Show more ● Successfully identified and implemented new changes to a Mobile Financial Services product, resulting in improved functionality and customer satisfaction.● Effectively managed the entire change process, including documentation, solution development, testing, and deployment, resulting in a smooth and efficient process.● Developed and deployed reports that provided valuable insights to customers, resulting in improved decision-making and business growth.● Developed a comprehensive test plan and conducted thorough testing, resulting in high-quality products and satisfied customers.● Effectively communicated with customers to understand their requirements and ensure that their needs were met, resulting in positive feedback and increased customer loyalty.● Prepared knowledge documents in Confluence, resulting in increased efficiency and knowledge sharing within the organization.● Successfully assisted customers during User Acceptance Testing and Business Review Testing, resulting in a high level of customer satisfaction and adoption of the product. Show less

Bengaluru, Karnataka, India

●Successfully identified and documented existing and new business processes based on customer requirements, resulting in increased efficiency and improved workflows.●Effectively designed the to-be application architecture in the cloud based on the current application setup, resulting in improved scalability and cost effectiveness.●Prepared automation scripts for infrastructure provisioning in AWS/Azure cloud, resulting in a streamlined and efficient process for setting up cloud… Show more ●Successfully identified and documented existing and new business processes based on customer requirements, resulting in increased efficiency and improved workflows.●Effectively designed the to-be application architecture in the cloud based on the current application setup, resulting in improved scalability and cost effectiveness.●Prepared automation scripts for infrastructure provisioning in AWS/Azure cloud, resulting in a streamlined and efficient process for setting up cloud resources.●Monitored usage of different resources in the cloud and made recommendations for termination, resulting in cost savings for the organization.●Successfully conducted training for business users before the start of testing, resulting in higher adoption rates and improved usage of the new system.●Prepared comprehensive test cases for testing and validation, resulting in high-quality products and satisfied customers.●Acted as a liaison between customers and project team, ensuring effective communication and collaboration throughout the project.●Effectively updated stakeholders on the progress of the project, ensuring that everyone was kept informed and up-to-date. Show less

Bangalore

●Successfully prepared the functional specification document based on approved business requirements document, ensuring alignment between business needs and technical specifications.●Demonstrated expertise in identifying data points and developing and configuring data decoders with Diamond decoder, resulting in improved data accuracy and efficiency.●Effectively created measures and audits for subscription and usage-based reconciliations, resulting in streamlined and efficient processes… Show more ●Successfully prepared the functional specification document based on approved business requirements document, ensuring alignment between business needs and technical specifications.●Demonstrated expertise in identifying data points and developing and configuring data decoders with Diamond decoder, resulting in improved data accuracy and efficiency.●Effectively created measures and audits for subscription and usage-based reconciliations, resulting in streamlined and efficient processes for managing customer usage and billing.●Conducted gap analysis between different data sources for voice, SMS, data, roaming, interconnect, and subscription, resulting in a comprehensive understanding of the data landscape and improved data quality.●Successfully tested the changes done in the product to match the requirements, resulting in high-quality and accurate products.●Prepared UAT document and assisted the customer during test execution, ensuring effective communication and collaboration throughout the testing process.●Assisted trainer in preparing training for customer, resulting in effective training and improved adoption rates.●Effectively created reports and dashboards on the BI tool (Qlik), resulting in improved data visualization and increased insights into customer usage and billing. Show less

Preparation of test data and perform testing based on Test cases

Personal Finance Mastery, Personal Finance

B.E, Electronics And Communication

Education record