Rakesh Rajdev Email & Phone Number

Toronto, Ontario, Cnada

• Providing IT Support Solutions and Business Optimization Strategies for Small - Medium Sized Businesses, including: Hardware & Software (Procurement and Implementation), Providing Cost Saving Business Services such as.
• Specialization for businesses in the health care sector (Pharmacies, Medical & Dental Practices)

Ontario, Canada

• Maintained company technology through software and hardware repairs and installation, hard drive restorations, network administration

Kingston, ON

• Provided first point-of-contact for regular and prospective patients
• Created a welcoming and inviting environment for patients
• Prepared prescriptions while handling confidential and sensitive information
• Delivered a high level of customer service and handled challenging cases
• Encouraged team-building exercises and mediated conflict resolution
• Trained new staff using company best practices and own experience

Kingston, ON

• Supervised students in grades 6-12 as they participated in enrichment instruction
• Mentored students by providing academic and non-academic advice
• Worked in a team to organize and lead a variety of activities
• Responded to first aid and emergency situations

Peterborough, ON

• Provided first point-of-contact for regular and prospective patients
• Created a welcoming and inviting environment for patients
• Answered phones, booked appointments, proceed billing and invoicing
• Designed and updated company website
• Maintained company technology through software and hardware repairs and installation, cleaning, hard drive restorations, network administration

Kingston, ON

• Investigated Residence Rule violations in a respectful and impartial manner
• Engaged residents in conversation on why Residence Rules exist
• Applied a collaborative approach to assigning sanctions
• Worked with other members of the Residence Team to create a welcoming and inclusive environment for development

Kingston, ON

• Mentored, engaged and supported 50 first year students in residence
• Supported students struggling with metal health and made appropriate referrals
• Responded to emergencies and crisis situations
• Facilitated community development, wellness and learning while creating a safe environment for diversity and personal growth
• Worked in a team to maintain Residence Rules and resident security through a rotational, on-call pager system

Bachelor'S Degree (General), Economics

Bachelor'S Degree (Honours), Biology

Activities and Societies: Queen's Residence Life, Main Campus Residents' Council, Queen's Soul Food, Queen's Indian Student's Association.

High School