Rakesh Shaw

Rakesh Shaw Email and Phone Number

Customer Success Manager at Outsell @ Outsell - Product Based Sales Training Platform
bangalore, karnataka, india
Rakesh Shaw's Location
Bengaluru, Karnataka, India, India
About Rakesh Shaw

Rakesh Shaw is a Customer Success Manager at Outsell at Outsell - Product Based Sales Training Platform. He is proficient in Bengali, English and Hindi.

Rakesh Shaw's Current Company Details
Outsell - Product Based Sales Training Platform

Outsell - Product Based Sales Training Platform

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Customer Success Manager at Outsell
bangalore, karnataka, india
Website:
letsoutsell.com
Employees:
4
Rakesh Shaw Work Experience Details
  • Outsell - Product Based Sales Training Platform
    Customer Success Manager
    Outsell - Product Based Sales Training Platform Oct 2019 - Present
    Bangalore Urban, Karnataka, India
    Responsibilities:• Optimized success rates, settlements, and contracts for 50% of the company's payments• Overseeing full customer life-cycle from on-boarding, adoption, analytics, expansion, and renewal• Responsible for managing and overseeing 28+ accounts of the Auto Components, Medical Device, and Building Material Manufacturing companies• Handling Customer/User expectations of around 10k+ Outsell Users (App+Web included)• Owned more than 100 production deployments with more than 99% success rate• Delivered customer reports which increased customer satisfaction 75%• Develop and execute customer success plans to help forecast renewals and churn• Keeping track of User adoption & sharing relevant Report Data with their management• Mailer Campaigns to users to increase adoption & usage of the app• Cooperated with superiors and colleagues to achieve goals.• Navigated large workloads with a sense of calm and superior organizational skills.• Collaborated on high-priority projects with tact and strong attention to detail.• Worked to remain technologically savvy.
  • Outsell - Product Based Sales Training Platform
    Research Intern
    Outsell - Product Based Sales Training Platform Oct 2018 - Jan 2019
    Bengaluru, Karnataka, India

Rakesh Shaw Education Details

Frequently Asked Questions about Rakesh Shaw

What company does Rakesh Shaw work for?

Rakesh Shaw works for Outsell - Product Based Sales Training Platform

What is Rakesh Shaw's role at the current company?

Rakesh Shaw's current role is Customer Success Manager at Outsell.

What schools did Rakesh Shaw attend?

Rakesh Shaw attended Presidency University Bangalore, Delhi Public School Rourkela, Kendriya Vidyalaya.

Who are Rakesh Shaw's colleagues?

Rakesh Shaw's colleagues are Rahul Basu, E Yugandhar.

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