Designing innovate CRM solutions(Salesforce/Servicemax/Siebel) for complex business requirements •Designing UI & Business solutions for Healthcare Applications •Defining integration patterns for cross application/cross domain requirements• Governance & review of technical implementation by vendor team•Support business & project teams and act as a trusted technology adviser•Ensure quality build/test delivery from Vendors

Run a high performing Siebel integration team in a Agile delivery environment •Engage with Client functional design, interfaces design team to discuss andcome up with interface specifications and data mappings •Perform Proof of Concepts for critical and technically challengingfunctionalities• Reviewing detailed functional design documents and analyzing the impactsof Siebel CRM. •Adviser/Technical SME for CRM integration across Banking domains

• Experience on Customer Relationship Management business solutions as a developer including Requirements Gathering, analysis, modeling, design, coding, testing and implementation on applications like Salesforce and Siebel.• Experience in developing client-specific solutions on force.com platform using Apex classes, Triggers,Visual Force Pages, Rest API and Inbound SOAP API .• Hands on experience in Salesforce Roles, Profiles, Access Settings, Workflow Rules, Validations, Record Types, SOQL, creation and modification of fields and page layouts, Triggers and Apex classes, Visualforce pages, Email to Case, upload of data using data loader etc. • Strong knowledge in Siebel Architecture and proficient with Siebel Tools and Client in configuration and customization of Siebel Objects at multiple levels like Applets, Business Components, Screens, Views, Joins, Links, MVGs, Pick Lists, Associate & Shuttle Applets, Toggle Applets and Drilldowns etc.• Excellent Siebel development skills in implementing Siebel Scripting (Server & Browser), Workflow Processes, Task, Runtime events and Business Services.• Extensive knowledge on Siebel EAI – Integration Workflows, Web Services, Integration Objects, Inbound JMS, VBCs, EBC.• Software Engineer well-versed in creating test cases, as well as covering all test conditions and eliminating redundancy and duplications.• Senior Software Developer with good knowledge on Core Banking fundamentals.