Rakesh Singh Email & Phone Number

Australia

• Inherited a position which requires to win and manage State Health Tenders and strategize wholesale distribution model Submitted & won tenders for NSW, VIC, NT & TAS Health for the next 3 year period supply. Currently Implementing Wholesaler strategy resulting in maximised distribution for products and also increase access to all Roche products using wholesaler channels. This initiative will also bring in house efficiency.• Built a cost to serve dashboard for all Roche AU products distributed via multiple channels to assess strength and shortfalls of the paths to reach patients in partnership with external consultant. Previously there had been no methodology for having a vision of where the opportunity is, developing this tool has provided a strategic control on product access paths and identifying distribution channel strengths. Using the insights from Outside-in (Voice of Customer), created Supply Chain Vision dashboard and mapped multiple Supply Chain Pathways to ensure Supply Chain have readiness for access of Roche products by patients to the closest administration point. This work involved cross-collaboration between Supply Chain team and external consultant.• Successfully negotiated with wholesalers on distribution fee with simple structure to replace the existing model of multilayer fees for wholesalers, resulting in reduction of distribution fees, at the same time enhancing customer experience and also enhancing Roche reputation in community pharmacy/hospitals. • Where new skills were required, I went outside Supply Chain in the ecosystem to learn (other department subject matter experts, educational retreats, wholesaler knowledge sharing, National Community and Hospital Pharmacy conferences, visiting a customer).• Worked on multiple gigs to support teams across APAC and EU to achieve their outcomes by utilizing my expertise.

Sydney, New South Wales, Australia

My main responsibility was to provide innovative solutions for Healthcare hospitals for better outcome for their patients health. Please see below few highlights from the role:• Seconded to the marketing team to provide supply chain solutions to the strategic partners• Implementing RFID solutions for inventory tracking• Optimising inventory to reduce stock management and operations costs for hospitals• Providing information for Bariatric surgeons and building a dashboard to examine their patient data• Currently working with Public and Private Hospitals to optimise Supply Chain and specific product category to reduce Operations and inventory spend while maximising Theatre efficiency• Assessed demand pattern for a Hospital group for certain product range and recommended optimisation framework to Perioperative director, which has been accepted for implementation. This will result in reduction of sku’s by 40% and also reduction in inventory holding at theaters. • Created and developed from scratch a smart analytics tool to a Surgeon to help him assist in monitoring his patients performance relating to weight loss and providing other insights post surgery relating to the patients performance. • Completed RFID inventory tracking of implants or stock at hospitals which will reduce write-offs and improve count accuracy by a big margin. Proof of concept has been completed, and now I am launching project implementation across ANZ.• Worked on a machine learning and AI project to reduce man hours and repetitive work while recommending the optimum procedure and mix between FTE and robotics. Thepilot is being run across Qld and will later be rolled out across Australia.• Provided analytical support to the team to determine if certain business concepts will be profitable or not• Currently working on multiple projects in Melbourne and Qld relating to stock optimisation within the hospital sector.

Sydney, Australia

• Inherited a greenfield position which required new systems and processes in place including dashboards and reports• Optimised Inventory across all states, reducing Customer complaints of SPLIT deliveries by 50%, bringing down SPLIT from 39% to 15% & also reduced transport cost.• Identified the correct level of inventory across 5000 sku’s covering multi-Million of inventory• Apart from these deliverables, the project also delivered Inventory reduction by $10 Million over 14 months.• Successfully negotiated with Internal stakeholders and Regional Supplier to agree on replenishment model I suggested, in order to agree and expedite delivery to ANZ, thus reducing Backorders as well as Transport cost by Optimised traffic flow.• Researched the current process and situation and utilised these analytics to determine root cause.• Inventory levels against the demand and mapped out sources of demand by state and determined the optimum level.• Successfully lead two Projects for Cross-functional team to enhance Warehouse Receiving system in SAP to reduce receiving throughput time by 6 hours per day to 1 hour per day This special request from warehousing director who recommended that I assist• Led successful SAP upgrade UAT project to manage test team and validate & support in launch of SAP upgrade successfully.• Participated in cross functional project with Sales, Professional Education & Product team to recommend a program on best ways to improve skills of young clinicians and make them loyal to Johnson & Johnson. Listened to the young clinicians discuss their nervousness about completing surgeries MD recommended appointment to project team and assist in being able to create an optimum education format Undertook cost benefit analysis of the commercial benefit to JJ and whether the project could be scaled. Project was launched during COVID and was highly successful with the ability to deliver online training course

Sydney, Australia

• Examined the cause of backorders by understanding the breakdown in communication flow between the suppliers and Optus• Identified forecasting as the key and introduced accurate forecasting process to provide to the suppliers and this new demand plan allowed the supplier to produce and deliver accurately as some items had a 7 month lead time• Met with and communicated clearly with suppliers and understood their issues and needs and explained how the need for demand planning within Optus had to be enhanced to be ensure that forecasting could be more accurate on the suppliers, and budget spend can be forecasted and procurement could optimise pricing through negotiation with accurate data. • Improved Optus and supplier relationships resulting in improved supply of materials and reduction of backorders by 40%• Successfully negotiated with Internal stakeholders and material Supplier to deliver pits and cable drums directly to contractors’ warehouse than Optus warehouse.• Identified $7.5 million worth of non-moving inventory by categorizing inventory (Fast moving and SLOB) of which $5.3 million were disposed or sold back to the vendors or dealers.• Received Highest Category Reward, Monthly and Quarterly Optus Reward by CEO for saving $200,000 in AIR Freight in a month after negotiating with Freight Forwarder. With a supplier going out of business Optus was looking to secure the remaining material stock and received quote from Indian freight forwarder Identified opportunity to reduce freight cost - both sea and air - and bringing in the savings of AUD 0.5 Millions in a year.

Sydney, Australia

• Responsible for supporting our National Field Operations team by ensuring correct sparing levels are maintained across our entire telecommunications network with a focus upon the existing Optus sites and equipment• Facilitating the flow of maintenance materials to and from the field. Critical to this is the control of vendors to ensure they meet specified repair criteria in a timely manner.• Spares planning to ensure materials are available in all geographical locations where ongoing support is required.• Driving the timely replacement of installation stock to job sites in the event of initial failure of equipment by working with the engineers to ensure customer installation dates are not impacted by equipment failure• Ensuring feedback is supplied to engineers by designing and implementing KPI's which measure failure rates on individual materials. This includes failures by vendor, failures by material, failures against installed base, vendor performance on repair turnaround times, number of returns by vendor and material.• Ensuring accuracy of maintenance inventory in the field by investigating discrepancies & implementing preventative processes.• Ensuring feedback is supplied on vendor performance and critical material KPI's.• Controlling warrantable/contracted stock repair with vendor / repairer.• Performing materials planning function to replenish/extend spares holding to cover for deployment and growth.• Initial role in Australia

Bangalore

• Asked to reduce the level of back orders which were occurring. • Examined the stock levels in various countries and redistributed the excess stock to meet the demand in other markets where back orders were • Played important role in project that implemented phase wise past due reduction of suppliers all over the globe.• Controlled frequent freight from suppliers reducing the tracking complexity and more visual supply network.• Successful in quickly gaining trust and acceptance of team. Learned and worked on 3 major processes within 2-month time surprising my manager and getting recognised for the same.

Bangalore

My main responsibility was to ensure continuous raw material flow to production floor, manage manufacturing suppliers for semi-finished goods to production line. I was also responsible for Sea and Air freight department, managing end to end activities, RFQ, contract negotiation, customs clearance if required and tracking of shipment.• Successfully developed and executed a project for the procurement and process set-up for components purchasing of Sea Water Reverse Osmosis Pressure Membrane for client Energy Recovery Inc. (USA & Australia). The project required learning new MRP and planning software, training and coordinating an inter-departmental team.• Successfully executed a project for purchasing and set up of Bakery conveyor machinery for clients-Fresh Start Bakery (Australia & US).• Successfully developed a project for purchasing of after sales service parts procurement and supply for client-Caterpillar resulting in USD4 million revenue globally and ‘Preferred Supplier Certificate’ from client as a recognition of the work.• Trained and managed 5 team members that were subsequently recognised and rewarded for their exemplary performance.• Identified opportunity to reduce freight cost - both sea and air - and bringing in the savings of USD50,000.