L1 Citrix /Vmware Support Engineer
Impact Infotech Pvt. Ltd. - India
Mumbai, Maharashtra, India
- Client: Anunta Technology Management ServicesKey Responsibilities:
- Collaborated with end-users during User Acceptance Testing (UAT) for newly installed applications and upgrades, ensuring smooth integration and optimal system performance.
- Resolved application compatibility issues, printing challenges, and provided daily technical support, ensuring uninterrupted business operations.
- Managed user support during migration to new environments, ensuring minimal disruption to productivity and efficient transitions to the upgraded systems.
- Troubleshot and resolved user profile issues within the Windows Virtual Desktop (WVD) environment, enhancing security and providing a stable virtual desktop experience.