Rakesh Teli

Rakesh Teli Email and Phone Number

Tech Support Engineer @ Bajaj Finserv
pune, maharashtra, india
Rakesh Teli's Location
India, India
Rakesh Teli's Contact Details

Rakesh Teli work email

Rakesh Teli personal email

n/a
About Rakesh Teli

Rakesh Teli is a Tech Support Engineer at Bajaj Finserv.

Rakesh Teli's Current Company Details
Bajaj Finserv

Bajaj Finserv

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Tech Support Engineer
pune, maharashtra, india
Website:
bajajfinserv.in
Employees:
24929
Rakesh Teli Work Experience Details
  • Bajaj Finserv
    Tech Support
    Bajaj Finserv May 2022 - Present
    Pune, Maharashtra, India
  • Mphatek Systems
    Mphatek System
    Mphatek Systems Jun 2021 - May 2022
    India
  • Tata Consultancy Services
    It Support Technician
    Tata Consultancy Services May 2017 - Jun 2021
    Vimanagar Pune 411014
    • SLA Tracking, Improvement management.• Co-ordinate with application/middleware/Network/Database teams to resolve the incident.• Act as a technical coordinator to understand and identify the issue and to define its preventive plan. Establish trend analyses by analyzing historical data to identify and eliminate root cause of potential incidents before they occur.• Check log on production server & escalate to concern person if any issue.(Dedupe/Cibil)• Ticket resolution & IT Production support.(Zoho Portal)• Support to stakeholders if any major incident happen in Org. via telephone\mail\ticket.• Check on Remote session if any issue reported to us regarding Application not working.• Troubleshooting Application/Network related issues.• Preparing RCA’s of high severity incidents. Prepare and submits RCA to client within agreed SLA . • Online DO DM portal – Resolving queries raised by Bajaj FOS• Blast Bulk SMS using SendsSmart.• Application Support (Finnone-CAS/Lending,Customer_Eye,Business Portals)• SalesForce- Field updation and correction issues of cases
  • Adecco
    It Associate
    Adecco Mar 2016 - Jun 2021

Frequently Asked Questions about Rakesh Teli

What company does Rakesh Teli work for?

Rakesh Teli works for Bajaj Finserv

What is Rakesh Teli's role at the current company?

Rakesh Teli's current role is Tech Support Engineer.

What is Rakesh Teli's email address?

Rakesh Teli's email address is ra****@****serv.in

Who are Rakesh Teli's colleagues?

Rakesh Teli's colleagues are Pravada Wankhade, Priyanshu Sharma, Raviraj Parekh, Shahnvaz Khan, Avinash Vibhute, Rajat Khera, Mandar Narvekar.

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