Rakesh Tripathi Email and Phone Number

 Responsible Oversees room reservations, from office systems, supplies inventory, scheduling, forecasting and department budget to maximizing revenue.  Chair monthly Reception meeting to review performance & discuss existing problems for improvement. Review front office logbook daily to monitor all activities.  Handle guest complaints and review compliments. Review all VIP room blocking. Supervise and train all Front Desk Staff following with Brand standards to ensure that the best guest experience is provided.  Ensure effective inter & intra department communication in order to run department functions effectively & achieve accuracy in all functions & all levels. Ensue that budget and cost effectiveness at the Front Desk are achieved.

 Responsible Oversees room reservations, from office systems, supplies inventory, scheduling, forecasting and department budget to maximizing revenue.  Chair monthly Reception meeting to review performance & discuss existing problems for improvement. Review front office logbook daily to monitor all activities.  Handle guest complaints and review compliments. Review all VIP room blocking. Supervise and train all Front Desk Staff following with Brand standards to ensure that the best guest experience is provided.  Ensure effective inter & intra department communication in order to run department functions effectively & achieve accuracy in all functions & all levels. Ensue that budget and cost effectiveness at the Front Desk are achieved.

Responsible for front office operation, as telephone handling and greet to the guest as per Premier in brand standards, C/In C/out, Cashiering, billing, reports, night auditing, telephonic and walk in reservations, training, log book updation