Led product and data development, implementing new IT systems for over 300 tours.Developed and published a comprehensive database for new/updated tours, increasing website views by 20% month-over-month.Negotiated supplier contracts, resulting in a 15% cost saving on 2024-25 rates.

--Using BI skills for Market research, Created and Maintained market dominant position of Company for the last 7 years, whilst achieving minimum 12-14% YOY growth. --Initiated and successfully delivered a radical 'last mile delivery' sales model to Customers, during Covid-19 Without any Pay-Cuts for 250 Staff/Workers (direct and indirect).--Created Fully Bespoke Wages/Expense and Receivables/Sales Reports using Google DataViz API. Near Zero Downtime for data verification.

Business Operations Director, 01/2002 – 06/2015 Saiman Exports – Mumbai, MaharashtraDecided to automate the complete production and manufacturing operations. Added some automatic machines to the factory plant to become the largest manufacturer in the country by production terms in the early 2000's.Took hard but strategic decisions to stop production of some loss-making Sku's, resulting in 100% utilisation of company resourcesAchieved maximum performance across safety, maintenance and production metrics, YOY to remain on the preferred vendor list and adhere to the strictest principles listed by customers.Averted a major crisis in our supply chain management, when a large EU customer received a faulty shipment. And through 'hand-holding' negotiations, we course corrected and made needed compensations to customers. Also compensated our customer for that entire year with replacement products at no extra cost.Have always negotiated with EU and UK customers to keep their payments in advance for their deliverables, keeping our company finance cost at nearly 0%.Import Export Specialist, 06/1996 – 07/2000 Saiman Exports – Mumbai, MaharashtraSuccessfully negotiated to buy out the 50% stake of a partner at an early stage of our company to become owner, CEO of the company at 21.Liaised with trade associations, government departments and external consultancies, maintaining excellent working relationships to optimise trade flows.Negotiated a very large deal in the early years of the company with a very renowned Industry specialist of the UK to become a preferred vendor leading to (2X) Revenue and Net Profit of the company for the next 2 subsequent years.Became a 'preferred vendor' for another large UK hair and beauty supply industry company for more than 20 Years, adding to my company's Long Term revenue and profit visibility.