At Unisys, my role as a Senior Business Analyst revolved around leveraging Salesforce's robust capabilities to drive business transformation and operational excellence. With my technical grounding in Computer Science from Mewar University, I adeptly navigated complex Salesforce CPQ and Service Cloud implementations, ensuring seamless integration and functionality tailored to unique business processes.Our team's accomplishments include enhancing system interoperability and user experiences, which were pivotal in optimizing business workflows. My Salesforce certifications underscore a commitment to professional development and a strategic vision for harnessing technology to foster innovation and improve customer engagement.