Rakesh Jain Email & Phone Number

Fremont, CA, US

Palo Alto, California, United States

• Strategized, planned, implemented, and managed operations of Lead to Cash technologies, corporate systems, and middleware technologies across SaaS, on-premises, & cloud-native environments to enhance operational.
• Led the cross functional team of product managers, architecture and engineers to build and operate multi cloud SaaS commerce to transform to subscription model leading to $6B in ARR, >35% YoY growth in 2023 for both.
• Managed the enterprise data strategy, including master and transactional data, with expertise in both real-time and batch processing to ensure efficient and accurate data integration, accessibility & reporting.
• Led the data team B2b set up aggregating the structured and the unstructured data to optimize decision-making & operational efficiency
• Developed & implemented a Gen AI use case to improve Sales productivity by creating a Sales playbook by stitching the unstructured content, digitizing it to generate just in time action for the Sales Reps to improve.
• Built and managed the solution architecture group, promoted Design systems, API-first approach, microservice architecture, & event-driven design to drive seamless integration, scalability & performance.

Minneapolis, Minnesota, United States

• Led the engineering and architecture team and Implemented cloud-first strategy, buy vs. build to unify the "lead-to-cash" system by consolidating COTS solutions - Adobe, Eloqua, Anaplan, Salesforce CRM, Conga CLM.
• Build a digital platform to deliver a unified experience across all customer touch points, aligning with Thomson Reuter's CX vision including customer success and support.
• Led architectural led development, implemented design systems, micro frontends, micro services, & event-driven architecture to ensure consistency, reusability, efficiency, reliability, & scalability, enhancing.
• Led a team of AI/ML engineers & data scientists to roll out a recommendation engine, implemented a conversational chatbot using natural language processing, and built propensity models.
• Created M&A playbook for speeding up the integration effort during acquisition and divestiture – led technology in the divestiture of IP science, Healthcare, & Financial and Risk along with multiple merger initiatives.
• In the advisory board of a tech committee for $70M app, tool, and platform governance responsibilities include negotiating contract, product vendor relationship, defining policies and procedures to maximize the value.

Bangalore

• Led a large diverse delivery team of 700 engineers for managing the end-to-end delivery of Enterprise Business System for Financial and Risk business.
• Introduced and implemented URM and Agile methodologies to enhance project efficiency.
• Led a cross-functional team to deliver Lead to Cash systems and corporate functions. Managed core platform services, including Eloqua,Salesforce, Conga CLM, SAP, IBP, MISSOA/Boomi, Workday, Hyperion, custom.
• Designed and established the Salesforce delivery organization, executing lateral and graduate hiring as well as cross-training strategies tobuild high-performing teams and implement scalable structures driving.

Bangalore

Responsible to manage worldwide HP Sales IT organization to drive Sales effectiveness. Consolidated multiple instances of CRM, PRM, MRM into a worldwide instance to reduce operational cost and enable growth. Managed a team of 180 Engineer, supporting multiple projects, at multiple locations in Sales, Marketing and Call Centre application broken into four.

Bangalore / United Kingdom

Build an order management system that enables 3rd party service providers to integrate their business system with this BT wholesale order management system for bulk order processing using standard XML definition. Build a Mobile Studio Server product –a rapid application development environment optimized for creating multi channel, multi-device mobile data.

Bombay

• Successfully managed various phases of project SDLC, including feasibility studies, budgeting, RFE document creation, proposal evaluation, and preparation of comparative statements, while also leading Business Process.
• Supply Chain Management - Running Linear Programming Model/Solver for sourcing various Raw Materials
• Optimizing inventory carrying costs for the stores and the raw materials.
• Inbound and outbound logistics- Freight analysis
• Reduction in the number of Handoff in Bill processing
• Cost-benefit analysis of various SGA and QC projects

Certificate, Competing In The Age Of Ai, A+

Activities and Societies: A course on the application of AI to solve the real worlds problem

Bachelor Of Engineering, Mechanical

Post Graduate Diploma I, Ai/Ml

Activities and Societies: Still pursuing