Rakesh Jain Email & Phone Number

Fremont, Ca, Us

Palo Alto, California, United States

• Strategized, planned, implemented, and managed operations of Lead to Cash technologies, corporate systems, and middleware technologies across SaaS, on-premises, & cloud-native environments to enhance operational efficiencies & decision making.• Led the cross functional team of product managers, architecture and engineers to build and operate multi cloud SaaS commerce to transform to subscription model leading to $6B in ARR, >35% YoY growth in 2023 for both hardware & software offerings.• Managed the enterprise data strategy, including master and transactional data, with expertise in both real-time and batch processing to ensure efficient and accurate data integration, accessibility & reporting.• Led the data team B2b set up aggregating the structured and the unstructured data to optimize decision-making & operational efficiency• Developed & implemented a Gen AI use case to improve Sales productivity by creating a Sales playbook by stitching the unstructured content, digitizing it to generate just in time action for the Sales Reps to improve the win rate.• Built and managed the solution architecture group, promoted Design systems, API-first approach, microservice architecture, & event-driven design to drive seamless integration, scalability & performance.• Managed Platform Services team, build modern cloud infrastructure and DevOps tools and processes, including CI/CD - pipeline and test automation, Infrastructure as a code, GitOps, to Improve the developer productivity.• Partnered with C-level executives, demand management, architects, product delivery, & corporate finance to drive unified and strategically aligned initiatives.• Implemented Lean-Agile practices for a global team of 200, with an $20M annual budget, improving processes, strengthening collaboration, and speed to market with quicker value realization.• Currently leading time sensitive divestiture effort to integrate people, processes & platform as a part of VMware acquisition by Broadcom.

Minneapolis, Minnesota, United States

• Led the engineering and architecture team and Implemented cloud-first strategy, buy vs. build to unify the "lead-to-cash" system by consolidating COTS solutions - Adobe, Eloqua, Anaplan, Salesforce CRM, Conga CLM, ServiceNow, High-Radius, Boomi, and ERP SAP/S4H.• Build a digital platform to deliver a unified experience across all customer touch points, aligning with Thomson Reuter's CX vision including customer success and support.• Led architectural led development, implemented design systems, micro frontends, micro services, & event-driven architecture to ensure consistency, reusability, efficiency, reliability, & scalability, enhancing collaboration and user experience.• Led a team of AI/ML engineers & data scientists to roll out a recommendation engine, implemented a conversational chatbot using natural language processing, and built propensity models .• Created M&A playbook for speeding up the integration effort during acquisition and divestiture – led technology in the divestiture of IP science, Healthcare, & Financial and Risk along with multiple merger initiatives.• In the advisory board of a tech committee for $70M app, tool, and platform governance responsibilities include negotiating contract, product vendor relationship, defining policies and procedures to maximize the value derived.• Led delivery excellence initiatives by rolling out Scaled Agile, Spotify model to co-creating solutions, emphasis on automation, shorter releases, and simplifying processes for faster value realization in complex technology vendors ecosystem.

Bangalore

• Led a large diverse delivery team of 700 engineers for managing the end-to-end delivery of Enterprise Business System for Financial and Risk business.• Introduced and implemented URM and Agile methodologies to enhance project efficiency.• Led a cross-functional team to deliver Lead to Cash systems and corporate functions. Managed core platform services, including Eloqua,Salesforce, Conga CLM, SAP, IBP, MISSOA/Boomi, Workday, Hyperion, custom applications, and Snowflake.• Designed and established the Salesforce delivery organization, executing lateral and graduate hiring as well as cross-training strategies tobuild high-performing teams and implement scalable structures driving organizational success and fostering innovation.

Bangalore

Responsible to manage worldwide HP Sales IT organization to drive Sales effectiveness. Consolidated multiple instances of CRM, PRM, MRM into a worldwide instance to reduce operational cost and enable growth. Managed a team of 180 Engineer, supporting multiple projects, at multiple locations in Sales, Marketing and Call Centre application broken into four mail functional areaGlobal Sales Siebel CRM / MRM / PRM, Sales Compensation Sales Tools and Capabilities, Customer Master, Reporting and Analytics

Bangalore / United Kingdom

Build an order management system that enables 3rd party service providers to integrate their business system with this BT wholesale order management system for bulk order processing using standard XML definition. Build a Mobile Studio Server product –a rapid application development environment optimized for creating multi channel, multi-device mobile data services.

Bombay

Successfully managed various phases of project SDLC, including feasibility studies, budgeting, RFE document creation, proposal evaluation, and preparation of comparative statements, while also leading Business Process Reengineering initiatives for supply chain, logistics, inventory, and financial management in preparation for ERP implementation.•Supply Chain Management - Running Linear Programming Model/Solver for sourcing various Raw Materials•Optimizing inventory carrying costs for the stores and the raw materials.•Inbound and outbound logistics- Freight analysis•Reduction in the number of Handoff in Bill processing• Cost-benefit analysis of various SGA and QC projects

Certificate, Competing In The Age Of Ai, A+

Activities and Societies: A course on the application of AI to solve the real worlds problem

Bachelor Of Engineering, Mechanical

Post Graduate Diploma I, Ai/Ml

Activities and Societies: Still pursuing