Rakesh Jha Email & Phone Number

As a seasoned IT professional with over 24 years of experience, I specialize in driving innovative IT strategies and operations across diverse sectors, including Retail, Healthcare, IT and Pharmaceuticals. Currently, I serve as the Group IT Head (CIO) at BNB Groupe, Africa Region, where I lead IT initiatives for multiple companies under the SNS Group umbrella, focusing on Retail, B2B, and Real estate.My background encompasses a robust blend of IT operations, project management, and customer support excellence. Throughout my career, I have successfully implemented ERP systems (including SAP), business intelligence solutions, and automation strategies that enhance operational efficiency and deliver significant value to organizations. My leadership style emphasizes collaboration, continuous improvement, and alignment of IT initiatives with business objectives to foster growth and innovation.I have a track record of achieving exceptional results, such as increasing revenue growth, streamlining IT processes, and achieving high customer satisfaction scores. My commitment to data security, disaster recovery, and compliance ensures that the organizations I work with can meet their operational goals while mitigating risks.Other than core IT, I have also derived and expanded Pharma Retail chain as a COO, additionally responsible for the Supply chain, Loss prevention and Warehouse and logistic operations, through leads.As I look to the future, I am excited about leveraging emerging technologies to shape the digital transformation journey for businesses in the fast-evolving landscape of today’s IT environment. Let’s connect!

Listed skills include Team Management, Vendor Management, Telecommunications, Servers, and 3 others.