-Partnered with Enterprise and New Business Sales teams for pre-sales and post-sales engagements in the Americas region to contribute $5.5M towards NNARR in SaaS and Self-hosted businesses & ensure customer satisfaction for over 75+ Enterprise accounts-Collaborating with the Sales team as SME on JFrog’s capabilities in Artifact management, Software Supply Chain Security, DevSecOps standardization and modernization needs on SaaS offering on cloud platforms (AWS, Azure & GCP) and on-prem/ self-hosted (VMs, K8s etc.) along with a deep understanding of the competitive landscape-Exhibiting expertise in Software Supply Chain Security - SCA, license compliance, SAST-Driving client engagements by leading discovery to understand their business and technical requirements and challenges to showcase JFrog’s business value and ROI focussed discussions with client leadership-Steering technical evaluations through scope assessment, designing solutions, spearheading technical presentations and demos to showcase capabilities to prospects and existing clients-Partnering as voice of customer with product teams by relaying customer feedback, identifying gaps and helping guide the direction of product enhancements leading to 10+ major feature releases-Collaborating with Product Marketing by writing blogs, case studies & white papers, hosting webinars, representing JFrog at roadshows and conferences-Documenting solution architectures and configurations for internal knowledge and customer references-Mentoring sales, marketing, SDR, BDR teams and new hires on SolEng team on JFrog capabilities, tech landscape, DevSecOps ecosystem

•Provide pre-sales and post-sales technical expertise to account managers; To understand customers’ requirements and explain, educate about our offerings, results, remediations; Assist with upselling too.•To scope projects after understanding customers’ software deployment model, source-code, dependency management, SCM and other SDLC workflows involved.•Provide audit & consulting services to customers to help them identify and manage open source software license and security risks across SDLC.•Capture customer successes and challenges; sharing feedback with product and engineering teams to advocate for customer interests to help them ideate and build new features; To help them understand and build core features on the new SaaS product.•Improving efficiency and utility of internal tools by collecting requirements from users and transform them into functional and design specifications.

•Conducted user interviews, usability studies and solved user-flow challenges and redesigned user journeys on the EdTech LMS that serves students and teachers of US K-12 education system. •Drove UX vision, gathered requirements, created workflows, prototypes and drove the development team to redesign UX. Collaborated directly with the CEO/Founder. •Eased the user journey and decreased number of user steps by ~45% ; Improved user satisfaction and validated it via user interviews. •Launched a new feature for teachers to have their ‘lesson plans’ and drove its adoption to ~20% within a month.

•Owned and lead the efforts to research and launch ‘Black Duck Rookies 2015’ through interviewing users and working extensively with product marketing. •Drove the integration of BlackDuck with JFrog artifactory by designing and developing a plugin using JFrog’s APIs. Gathered requirements, wrote user stories and increased the open source risk management across various touchpoints of SDLC.•Researched market about various Continuous Integration tools, wrote a business case and recommended against integrating our product with TravisCI.

Developed modules for an internal HR application that lists out trainings. Increased the listing capacity by 12% in 3 months through user feedback, capturing requirements and implementing solutions. (C# & SQL) in Agile framework; Served as the primary point of contact for the support team.Designed and developed ETLs to replicate transactional data on to the data warehouse on a nightly basis. Empowered the business users to access data to have earlier meaningful insights through the process of understanding their requirements and implementing solutions. (SQL)Redesigned the reporting front-end of the data warehouse to make it user-friendly to non-tech-savvy power users. (MS-SSRS)