Worked as Site Lead/Head of Technology Infrastructure for Adecco North in India providing Technology Infrastructure services to Adecco Group.  The Core technology support includes Windows, Citrix, Storage & Backup (EMC), Database (Microsoft SQL), Network Monitoring and support, VMware ESX, Microsoft WSUS,Terminal Server & Helpdesk Support professionals providing Engineering and Operations services (up to Level 3) on 10+ technology products for India. Also managed the financial applications support team based in India for Adecco. Daily technical decision-making and leadership in providing services delivery and support for the global technology infrastructure and applications, Incident, Change, Problem/Task oversight and management & escalation support. Business growth and strategy planning, manage key stakeholder relationships across regions and influence global decision making, direct personnel management and career development (coaching, mentoring, performance reviews), coordinate with India-based contracting firms for contract personnel. Manage and co-ordinate the Business Continuity and risk management strategy for the division in accordance with the global/regional strategy and guidelines. Also provide support for internal and external audits. Additional responsibility for the Product Services function (Client Platforms/Workplace Technology) in India from Jan 2013. In this role handled various outreach programs to improve the workplace-client products’ awareness and adoption among business/end users, product trials and advocacy, program management, delivery and governance around the systems and product development lifecycles.

Planing and coordination activities associated with New data center design and existing data center expansion or enhancements as defined by the business, additionally providing SME (Subject Matter Expert) support for servers hosted in data center.