Rakesh Kumar Email & Phone Number

Singapore

Singapore

o Involved in new product launches such as Flexi Retirement, Elite Term, Health Shield, CareShield, including product setups in L400, consists of product setups in Life Asia, writing BRD in confluence, user stories in JIRA, SIT and UAT support.o Working on day2 enhancement for policy servicing, Surrender, bonus, Claim, maturity, and production incidents in L400 (Life Asia).o Conducted requirements gathering sessions with the purpose of creating FSD, user stories, Epics and features created for the product launches and enhancement (CRs).o Establish meaningful traceability between related requirements, acted as a liaison between business and IT design and delivery teams. o Performing SIT & partnered with QA team and SMEs to ensure adequate test coverage. Support defects analysis technically using SQL.Data Analyst:o Work with a wide range of finance and technical stakeholders to identify use cases and gather requirements for analysis, reporting, and automation.o Research data from key business systems, work with IT to ingest data into Snowflake, assess data quality, map requirements to available data and data pipelines, and for end-to-end business intelligence solutions to support our Accounting team.o Conducted in-depth analysis of insurance data including claims, policies, and customer demographics to identify trends, anomalies, and opportunities for improvement.o Collaborated with underwriters and actuaries to assess risk and optimize pricing strategies based on data-driven insights.o Created interactive dashboards (BetterView) and reports to visualize key performance indicators (KPIs) and track business metrics.o Played a key role in data governance initiatives, ensuring data quality and compliance with regulatory requirements.o Participated in cross-functional teams to implement process improvements and enhance data analytics capabilities within the organization.o Worked of SGFIndex, MySinglife (for client) and SOL (for agent) portals.

Kuala Lumpur

o Collaborated closely with SMEs to identify and analyze core requirements and key features of IFRS17 project.o Evaluate the business processes, gather IFRS17 report requirements/rules with finance and actuarial, evaluate the report output results and formats.o Analysis of financial reporting requirements – and designing extracts/reports based on sub ledger data using SQL, ETL.o Developed and maintained data mapping documents, including source-to-target mappings and transformation rules.o Participated in user acceptance testing (UAT) to validate data mappings and ensure compliance with IFRS 17 standardso Involved in all phases of CRs implementation life cycle (from concept to requirements through launch and support.o Conducted workflow, process diagram and GAP analysis to derive requirements for Core Life system, iOS Mobile app and online portals.o Translated business user concepts and ideas into comprehensive BRD) and functional FSD.o Created user stories, use cases, and process flow diagrams.o Worked on almost 50 life and family products implementation in Etiqa.o Worked on major regulatory projects such as GST, NLF, IFRS17, Balance Score Card (BSC).o Managed requirements, bugs and issues using JIRA and tracked the project life cycle.o Worked in onshore - offshore modelProject & CRs Management o Oversaw technical projects such as KWSP, DSP in alignment with organizational goals that drove over 10m business revenue.o Oversaw end-to-end product implementation for insurance and family products.o Led team of 20 to oversaw conception, requirement gathering, documentation and rollout of business-focused projects; devise and communicate KPIs and project timelines to senior management and project delivery team.o Developed project plans, schedules, budgets, and resource plans, ensuring project goals.o Coordinated with cross-functional teams, ensuring effective communication.o Provided regular project status updates to stakeholders.

Kuala Lumpur

Kuala Lumpur, Malaysia

Kuala Lumpur

Gurgaon, India

Gurgaon, India

Bangalore

Professional Certificate Programme In Fintech, Fintech

Mba, Marketing & It

Engineering, Mechanical